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Assignment Question(s):
Part 1 (8 Marks)
Assess a Recent Difficult Conversation
1. Summarize the conversation in one paragraph.
Not so long ago, my boss and I had a candid conversation regarding the amount of work
I’ve been given to do. I had the impression that I was unable to keep up with everything that
was being thrown at me, and I had the impression that I was sinking under a sea of worry and
tension. When I expressed my concerns to my boss, she asked if there was any way to
redistribute some of the work or employ more assistance after hearing my concerns. My boss
rebutted this argument by telling me that they had trust in my capabilities and that all I
needed to do to meet their expectations was to put in a greater amount of effort. This was a
difficult conversation to have since afterward I felt aggravated and unsure of what steps to
take next because I did not get the sense that my concerns were acknowledged or supported
in any way.
2. Evaluate your and others’ performance in terms of assuming the best in one
another, staying calm, finding common ground, disagreeing diplomatically, avoiding
exaggeration and either/or approaches, and sharing all stories (including a shared
story).
Before we had the conversation, I feel I did a good job of believing that my employer had the
greatest intentio…
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