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Running head: LESSON 3 – COMMUNICATION PLAN
1
Communication Plan Purpose / Scope
Communication plans define what information should be communicated, who should receive that
information, when that information should be delivered, where (e.g., email, social media, mail)
communication will be shared, and how those communications will be tracked and analyzed.
These communication plans serve the following objectives:
•
Clarify your goals and objectives.
•
Articulate the relationships between audiences, messages, channels, activities, and
materials.
•
Identify and implement a variety of communications activities.
•
Clarify staff member and stakeholder roles.
•
Find creative, collaborative solutions.
•
Incorporate stakeholder input in the communications process.
The communication plan will be prepared in the following way:
•
Audit your existing strategies and materials.
•
Make SMART goals.
•
Identify your target audience.
•
Establish your communication methods.
•
Determine communication cadence and timeline.
•
Assign roles to team members.
•
Document your plan.
•
Share your communication plan with stakeholders.
LESSON 3 – COMMUNICATION PLAN
2
Communication Plan Execution
•
Description of how the communication plan and matrix will be executed by the project
team. For instance, who will be responsible for approving messages, sending messages,
receiving and coordinating messages? This should be a paragraph or two separates from
your matrix that describes how the plan set forth in the matrix will be executed. This
must be included in addition to the communication matrix.
•
To achieve the communication goal within the program in this case, members will stick
to the plan which will lead the successful cooperation between the stakeholders. The plan
will be executed with the preferred communication methods, i.e., status reports, phone
calls, emails, in-person meetings, daily updates, quarterly updates.
•
The stakeholders with high power will be responsible for approving messages. Whereas
all the stakeholders identified in this case will be responsible for sending, receiving and
coordination the messages delivered. All the messages delivered and received should be
simple and understandable by the project members.
Communication Matrix
STAKEH
OLDER
NAME
/TITLE
MESSA
GE
MEDI
UM
FREQ
UENC
Y
EXPECTATI
ONS
BARRIER STRATE
S
GY
SOURCE
COMMUNI
CATION
GOAL
NOTES
STATUS
(complete,
on-going,
not yet
started, on
hold)
LESSON 3 – COMMUNICATION PLAN
Paulette
Larson
/VP
Contact
Center
project
status
updates
,
present
ations,
change
request
s
email
s,
face
to
face
Store
Manage
rs
Update
s about
system
change
s,
training
in use
of new
system
calls,
email
s,
face
to
face
Angela
Stevens/
Inbound
Director
updates
from
the
supervi
sor and
coordin
ator
calls,
email
s,
facetoface
Bill
Caldwell
/ Facility
Ops
Process
Manage
r (CoProject
updates
from
the
supervi
sor and
coordinat
or
calls,
email
s,
facetoface
3
response and
feedback
Limited
availabili
ty due to
multiple
involvem
ents,
travel for
business
meetings
may
make
contact
difficult
Week
ly
Direct phone
number for
solving
different
problems
Large
group of
store
managers
,
difficulty
reaching
everyone
effectivel
y through
the same
medium.
Week
ly
address the
possible
issues with
staffing and
increased
call volume
Currently
working
remotely
(childcar
e leave)
Week
ly
streamline
the three
phone
numbers into
one, Get
more
experience in
project
intiation and
Does not
have any
experien
ce in the
initiation
and
planning
processes
weekl
y
Manage
Closely
Manage
Closely
Keep
Informed
Keep
Informed
smooth
flow of
project
cycle
intereste
d in cost
and time
efficienc
y
on going
Project
Communi
cation
Team
solving
problems
in an
efficient
way
intereste
d in time
efficienc
y,
focused
on
customer
s and
sales
not yet
started
Project
Manager
Resolve
staffing
issues and
manageme
nt of call
volume
intereste
d in
supervisi
ng and
coordinat
ing
on going
Project
Manager
Streamline
Contact
Center
Process,
effective
project
manageme
nt
Too
much
planning
will slow
down his
progress
on going
Project
Manager
LESSON 3 – COMMUNICATION PLAN
Manage
r)
Kenny
Medina/
Technic
al
Writing
Manage
r
David
Davis/
Fleet
Asset
Director
Store
Repair
Manage
rs
4
planning
processes.
updates
for
project
plannin
g,
status
report
and
activiti
es
Project
status
updates
,
technic
al
docume
ntation
updates
Project
status
updates
, checkin
meetin
gs.
email
s,
meeti
ngs
Mont
hly
Updates
about project
progress,
effectively
develop
script for
inbound
phone calls,
learning
opportunity
for team.
Emai
ls,
meeti
ngs
Mont
hly
Technical
documents
for calls,
especially
regarding
forklift
maintenance
and safety.
email
updat
es,
meeti
ngs.
Week
ly
(statu
s
updat
es),
month
ly
check
-ins.
Switch to
another
position and
get rid of
mundane
calls
Unavaila
bility due
to
planned
vacation
Monitor
Project
Communi
cation
Team
Concerne
d about
the utility
of the
new
system,
not
complete
ly
satisfied
by the
idea
Monitor
Project
Communi
cation
Team
Organiza
tional
barriers
and lack
of
interest
Keep
Satisfied
Project
Communi
cation
Team
develop
call scripts
and
troublesho
oting
guidelines
for level 1
support
intereste
d in
develop
ment of
the new
1st level
call
scripts
not yet
started
Streamline
Fleet
Support
Process to
ensure
production
safety.
Monitor
to ensure
they are
still onboard the
project,
track
needs.
Support
the
project
100% if
it would
benefit
the
company
.
on going
Define the
responsibil
ity
Identify
the gaps
On-going
LESSON 3 – COMMUNICATION PLAN
Custome
rs
Creatin
g
awaren
ess
about
the
change
s in the
custom
er
service
deliver
y
system,
informi
ng
about a
single
custom
er
service
phone
number
instead
of
multipl
e for
differen
t
depart
ments
calls,
email
s,
social
medi
a,
text
mess
age
blasts
, instore
bann
ers/n
otices
Week
ly
(starti
ng
after
projec
t
execu
tion)
better
customer
service,
easier calling
process
5
Cannot
be
contacted
until
executio
n phase
has
started.
Keep
Satisfied
Marketin
g team
(PM and
contact
center),
contact
center
customer
relations
team.
effective
implement
ation of
new
system,
awareness
of changes
for
successful
delivery of
service.
importan
t to
ensure
that all
customer
s receive
informati
on about
the
changes,
so they
do not
keep
calling
the
wrong
phone
number
for
assistanc
e.
Meeting Guidelines
After each course, the method of meeting (including offline meeting and zoom meeting, etc.) and
the time of meeting should be determined together. And the time of the next meeting should be
determined at the end of each meeting. Every meeting should abide by the following rules:
•
Agenda: Every meeting will have a set agenda so that the purpose is clear for everyone
participating and to give the meeting direction.
•
Prepare for the meeting: Complete your own part of the work before each discussion.
And get a general idea of what the project is all about and what other people are working
on.
not yet
started
LESSON 3 – COMMUNICATION PLAN
•
6
Show up on time: Be prompt in arriving to the meeting. Come to the meeting with a
positive attitude.
•
Contribute to meeting: Listen carefully to the ideas of others and try to come up with
constructive suggestions.
•
Get everyone involved: Share the time with other participants and don’t repeat the same
question. Be Patient when listening to others and don’t interrupt others. And be respectful
of other people’s ideas.
•
Attack the problem, not the person: It’s okay to disagree, but you should respect other
people’s opinions. In the case of pointing out the problems in other people’s ideas, give
corresponding solutions.
•
Close decisions and follow up: Determine the final decision made by the team and
analyze the decision, including the goals to be achieved, the resources required, risk
assessment, and due day, etc.
•
Assign tasks to everyone: Everyone should be involved in the project. Before the end of
the meeting, everyone should be given the corresponding tasks and the exact time when
the tasks should be completed.
•
Record outcomes and share: Record issues discussed, decisions made, and tasks
assigned. Share meeting reports with meeting participants. Share meeting outcomes with
other stakeholders that should be kept in the loop.
Presentation Guidelines
A presentation is an opportunity for the presenter to show his thoughts towards the audience,
which often outputs information that combines both verbal and text and images. A good
LESSON 3 – COMMUNICATION PLAN
7
presentation should be a highly efficient way to communicate among diverse groups, no matter if
it is in school or in the organization. here is the guideline to make an appropriate presentation:
1. Decide the topic and prepare the PowerPoint: Different topics for different target
audience. Make sure you have the corresponding for the targets. Fully prepare your
PowerPoint for your audience. Make sure to show the highlights clearly to your audience.
2. Interaction with audience: having interactions with your audience like body language
and eye contact can help you with transmitting your thoughts to your audience easier.
Also, you can ask some questions to make sure they understand and will focus on your
speech.
3. Confidence and smooth speaking: make sure to have confidence and smooth speaking
of your speech during the presentation, which can better show your understanding of your
topic. Remember to show your ideas clearly to your audience.
4. Give opportunities to your audience to show their ideas: After the presentation, the
audience can have their questions for the presenter to answer in order to help them get
better understanding and solve their confusion.
5. Feedback: when the presentation is finished, the presenter can try to get some feedback
from the audience to know their ideas about your project, so that the presenter can
develop his or her ability.
Report Formats / Templates
Making a proper format for every different task to reflect all kinds of data is the best way to
understand things.
Meeting Minutes
LESSON 3 – COMMUNICATION PLAN
Date
Participants
09/10/2022
John White
8
Goals
Action items
Details for Project
Decisions
Project follow- Procced
ups
09/12/2022
David Walker
Fundings
Stakeholders
In-Process
For example, if a meeting is set on a particular date, then note it down in that column and add the
name of the people who is are going to attend the meeting. Add goals to be achieved in the
meeting and the action item to close the loop on open questions or discussion topics. Later add
the rendered decision over that topic.
Discussion topics
Time
Item
Presenter
Afternoon 12:00 PM
Notes
Changes to be made
Scheduling
Tim Cook
(EST)
in Labor scheduling
Morning 10:00 AM
Costing
Jay Patel
No changes
(IST)
Project Status
Date
Name of Project
Status
Issues
Notes
Start/end
Input name of
Ongoing/Compl
Mention any
Add notes for
Date
project
eted
issues that
any changes
occurred
LESSON 3 – COMMUNICATION PLAN
Started on 9th
California Airport
of August,
(Terminal C)
9
Ongoing
No issues
Concreting
should be done
before 12th of
2021
August
Ended on
California Airport
15th of May,
(Terminal C)
Completed
Water-leaking
Scanning
machine is
2022
needed to check
the water
leaking issue
Risk
Type of Risk
Description of risk
Level of Risk
Solutions
Financial/Social
x
Low/Medium/High
According to risk
Financial (Sponsors)
x
High
Set-up a 1-on-1 meet
Shortage of Labors
x
Medium
Switch to machinery
for special work
1. Action Items
Status
Action item
Assigned to
Due date
Priority
Notes
Not started
Item 1
Team
00/00/0000
Low
Waiting for
member 1
HR
LESSON 3 – COMMUNICATION PLAN
In Process
Item 2
Team
10
00/00/0000
Medium
member 2
Completed
Item 3
Team
50%
complete
00/00/0000
High
member 3
Received
sign-off May
1
On Hold
Item 4
Team
member 4
00/00/0000
Medium
Temporary
hold through
August 7
Glossary
•
•
•
•
•
•
•
•
•
•
Message: What is to be communicated to the stakeholder – Project status updates,
summary of issues for escalation
Medium: what medium and how the message will be communicated
Frequency: the number of times the communication will take place – weekly, monthly,
etc.
Expectations: outlines the stakeholder expectations associated with the project and from
the project management team.
Barriers: Outlines the potential barries in getting across the necessary information to the
target audience.
Strategy: The strategy that will be used for managing stakeholder communication – keep
informed, manage closely, monitor, keep satisfied.
Source: the person(s) delivering the information
Communication goal: outlines the goal of the communication plan, what it is meant to
achieve so that it will benefit the project
Notes: essential information associated with the stakeholder outlined here for reference
Status: indicates the current status of the communication strategy/plan for each
stakeholder – ongoing, on-hold, not yet started, complete.
Communication Skills: Status Reports
Overview and Rationale
In order to demonstrate proficiency with the content in this course and allow you to implement
relevant practices in a real-world setting, you are asked to create appropriate status reports based
on data about a project. This assignment is a continuation of the Contact Center Case Study.
Program and Course Outcomes
The following learning objectives are addressed through these assignments
LO5:
LO6:
LO7
LO8:
Create an appropriate communication strategy and plan based on a thorough analysis of
project communication needs.
Integrate best practices, tools and techniques to identify and mitigate communication
barriers.
Create a status report evidencing an ability to communicate via various mediums to
technical and non-technical audiences.
Interpret the value of communicating accurate, appropriate, and relevant information to
various stakeholder groups.
Essential Components
In this assignment you will review technical information from the Contact Center Case Study and
develop two different Status Reports based on the communication plan you developed in Week 3
and 4. Based on the technical data provided (see below), create two different Phase 1 Status
Reports to provide to the stakeholders identified and included within your communication plan as:
•
•
High Power/Low Interest (quadrant 3 – Keep Satisfied)
Low Power/High Interest (quadrant 2 – Keep Informed)
There are no guidelines on length, information to include, format etc. for the status reports. Instead,
your status reports should demonstrate that you have an understanding of how to take raw
technical data, translate it, and then communicate it effectively.
Items to consider when creating your status reports will be an update on the project’s goals,
stakeholder expectations on action items, your recommendations, etc.
As part of the case study, we were going to conduct a Phase 1 pilot with the following goals:
•
•
•
Conduct a pilot in a specific district for 60 days
Categorize all calls as 1st or 2nd level support
Analyze call data to determine feasibility of the entire scope of the project
• Complete pilot by March
Assume Phase 1 is complete and you are provided the technical data in an Excel document that
contains the following 3 tabs of technical data:
•
•
•
Weekly Call Summary: This shows the overall call volume from each of the support groups,
contact center, and emergency support across the four weeks (28 days) the pilot was
conducted.
Contact Center Calls – Raw Data: This has the raw data from each of the 818 calls received
by the contact center
CC Calls – Pivot Tables: Theses provide a few of the basic data summaries in a pivot table for
those that may not be comfortable using Excel. If you are familiar with creating pivot tables
and pivot charts, you are encouraged to look at the raw data in others ways to provide the
stakeholders the information you feel they need.
You are also provided with screen captures of the Weekly Call Summary and the Pivot Tables in a
pdf for printing. However, the raw data was too large to provide in a printable format.
Format & Guidelines
Your final submission should be one document with the following sections clearly identified:
•
•
•
•
•
Title Page including your name and the assignment name
High Power/Low Interest status report
Low Power/High Interest status report
A one page summary, discussing your approach to creating the status reports and the
key differences between the two types of status reports
References (if using a template from another source)
Your work must be original. If you utilize templates or formats from other sources outside of this
class, you must provide proper citations and references. Failure to do so will result in no credit for
the assignment.
It is understood that this case study may not be your area of expertise and you may not understand
some of the language/jargon within the document. If you have any questions regarding the Excel
document, please send an email to your instructor.
Category
High
Power/Low
Interest status
report
Above Standard
Above
Meets
Standard
Standards
Below
Standard
Below Standard
Not Sta
Ev
Above
Meets
Standard
Approaching
Standards Standards
Above
Meets
Standard
Approaching
Standards Standards
Meets
Above
Approaching
Standards
Standard Standards
Meets
Approac
(100-95%)
(100-95%)
(94.9 – 84%)
(100-95%)
(94.9 – 84%)
(83.9 – 77%) (100-95%)
(94.9 – 84%)
(83.9 – 77%)
(76.9(94.9
(100-95%)
– 70%)
– 84%)
(83.9 – 77%)
(76.9 – 70%)
(94.9
(69.9
(83
––
Illustrates an
discerning awareness
of executive level
reporting and
contains all required
elements
30%
Low
Power/High
Interest status
report
Illustrates an
discerning awareness
of how to report a
project overview and
technical information
and contains all
required elements
30%
Personal
Competencies
15%
Displays a refined
ability to process data
from sources,
Illustrates an
understanding of
executive level
reporting and
contains all required
elements including:
• project overview,
• project status,
• risks/issues
• recommendations
Illustrates an
understanding of how
to report a project
overview and
technical information
and contains all
required elements
including:
• project overview
• project status
• items completed
• upcoming activities
• risks/issues
• technical data
• action items
Displays the ability to
process data from
sources, summarize
Illustrates an
understanding of
executive level
reporting, but does
not include all
required elements or
1 or more elements
provide insufficient
data
Illustrates only a basic
understanding of executive
level reporting and
includes minimal elements
and does not significantly
differential between
audiences
Does not illustrate an
understanding of
executive level
reporting and provides
the same report for
both high power/ low
interest and low
power/high interest
audiences.
Illustrates an
understanding of how
to report a project
overview and
technical information,
but does not include
all required elements
or 1 or more elements
provide insufficient
data
Illustrates only a basic
understanding of how to
report a project overview
or technical information
and includes minimal
elements and does not
significantly differential
between audiences
Does not illustrates
an understanding of
how to report a
project overview and
technical information
and provides the
same report for both
high power/ low
interest and low
power/high interest
audiences
Displays the ability to
process data from
sources, summarize
Displays minimal ability to
process data from sources,
summarize and present
Does not display the
ability to process data
from sources,
Format
15%
summarize and
present appropriate
information that a
given audience needs
and will understand
and present
appropriate
information that a
given audience needs
and will understand
and present
information for a
given audience, but
not all information is
pertinent or contains
too much/not enough
detail
information for an
audience. Data presented
is not particularly relevant
to the audience.
summarize and
present information
for a given audience
Presents a logical and
organized format that
can be followed. Clearly
evident to reader what
is contained in each
section. Sections are
unified and not
redundant or
contradictory with
other sections. Virtually
no errors in formatting,
citations, or references.
Presents a wellorganized format that
can be followed.
Evident to reader what
is contained in each
section. Sections are
well integrated but not
redundant or
contradictory with
other sections. Rare
errors in formatting,
citations, or references.
Presents a reasonably
organized format that
can be followed. It is
generally clear to
reader what is
contained in each
section. Sections are
integrated but not
redundant or
contradictory with
other sections. Few
errors in formatting,
citations, or references.
Presents a somewhat
organized format that is
difficult to follow. It is
unclear to reader what is
contained in each section.
There is some integration
between sections but
there may be redundancy
or contradictions with
other sections. Some
errors in formatting,
citations, or references.
Not presented in an
organized format. Not
evident to reader what
is contained in each
section. Sections are
not integrated and
there is redundancy or
contradictions with
other sections. Multiple
errors in formatting,
citations, or references.
Grammar
10%
All work grammatically
correct with rare
misspellings. Expresses
ideas and opinions
clearly and concisely in
a manner appropriate
to the assignment.
Assignment work
follows normal
conventions of
grammar and spelling
and has been carefully
proofread. Transitions
between paragraphs
are generally easy to
follow. Appropriate
conventions of style
and format are used
consistently.
Minimal errors in
spelling, grammar,
sentence structure
and/or other writing
conventions. The
reader is able to
understand what the
writer meant. Some
transitions between
paragraphs are choppy
but not difficult to
follow.
Frequent errors in spelling,
grammar, sentence
structure, and/or other
writing conventions that
distract the reader. Does
not express opinions or
ideas clearly. Transitions
between paragraphs are
choppy and difficult to
follow. Limited connection
to the topic.
Writing contains
numerous errors in
spelling, grammar,
sentence structure, etc.
that interfere with
comprehension. The
reader is unable to
understand some of
the intended meaning.
Limited connection to
the topic.
Day
Date
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Totals
2/23
2/24
2/25
2/26
2/27
2/28
3/1
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Totals
3/2
3/3
3/4
3/5
3/6
3/7
3/8
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Totals
3/9
3/10
3/11
3/12
3/13
3/14
3/15
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Totals
3/16
3/17
3/18
3/19
3/20
3/21
3/22
Store Operations Support
Calls
Combined # Calls By Day
Store Reapir Support Calls
507
554
533
544
424
70
63
2695
293
376
348
271
282
15
13
19
33
12
1570
92
288
302
184
279
286
16
7
19
16
12
1339
70
274
263
262
232
191
22
11
15
33
6
1222
87
278
226
223
262
209
24
15
18
4
10
1198
71
494
474
403
449
455
48
44
2367
505
466
448
396
385
101
69
2370
486
511
421
438
378
41
42
2317
Fleet Support Calls
155
124
111
190
94
674
145
134
161
89
129
658
157
151
139
111
162
720
137
187
136
138
99
697
Contact Center Calls
After Hours Calls
28
34
36
34
24
26
40
222
16
7
19
16
12
44
23
137
30
18
20
32
16
36
22
174
15
13
19
33
12
12
22
126
28
26
14
16
16
60
46
206
24
15
18
4
10
41
23
135
28
50
32
22
38
18
28
216
19
33
12
12
22
23
14
135
Day
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
23-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
24-Feb
Time
Agent
Region
District
State
Store
9:03:30 AM
4:29:27 PM
1:07:05 PM
1:38:40 PM
2:06:07 PM
10:38:15 AM
4:24:27 PM
3:16:10 PM
10:04:44 AM
4:15:37 PM
1:08:25 PM
2:29:05 PM
3:46:28 PM
12:02:44 PM
2:05:29 PM
2:40:23 PM
12:10:58 PM
10:18:03 AM
9:17:38 AM
4:15:40 PM
1:47:40 PM
12:31:14 PM
8:53:42 AM
2:52:27 PM
9:47:39 AM
10:16:56 AM
9:49:52 AM
11:22:00 AM
1:25:04 PM
2:04:22 PM
12:43:38 PM
10:34:30 AM
1:55:28 PM
9:03:05 AM
8:09:26 AM
2:48:43 PM
12:48:22 PM
1:19:53 PM
12:32:50 PM
9:43:55 AM
1:21:41 PM
3:52:44 PM
12:28:43 PM
8:21:28 AM
9:00:36 AM
3:13:02 PM
10:16:35 AM
4:41:37 PM
2:02:15 PM
1:05:19 PM
2:52:09 PM
3:13:39 PM
1:29:34 PM
8:33:52 AM
3:07:08 PM
11:10:40 AM
12:52:01 PM
4:59:58 PM
8:51:21 AM
11:26:56 AM
9:35:14 AM
11:50:47 AM
Agent 4
Agent 3
Agent 4
Agent 3
Agent 2
Agent 2
Agent 3
Agent 5
Agent 1
Agent 3
Agent 1
Agent 1
Agent 3
Agent 5
Agent 1
Agent 3
Agent 3
Agent 3
Agent 6
Agent 5
Agent 3
Agent 3
Agent 4
Agent 1
Agent 4
Agent 2
Agent 3
Agent 1
Agent 3
Agent 1
Agent 3
Agent 3
Agent 1
Agent 5
Agent 3
Agent 1
Agent 5
Agent 4
Agent 3
Agent 1
Agent 3
Agent 1
Agent 3
Agent 1
Agent 6
Agent 5
Agent 5
Agent 1
Agent 4
Agent 4
Agent 5
Agent 3
Agent 3
Agent 3
Agent 2
Agent 4
Agent 1
Agent 2
Agent 2
Agent 4
Agent 6
Agent 6
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
100
100
100
100
200
200
200
200
300
300
300
400
400
400
500
500
500
500
500
500
500
600
600
600
600
600
600
700
100
100
100
200
200
200
200
300
400
400
400
400
400
500
500
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
600
700
700
700
SC
GA
GA
GA
KY
VA
VA
VA
NC
NC
VA
NJ
NJ
PA
MA
MA
MA
VT
VT
VT
VT
WI
WI
IN
IN
WI
WI
FL
NC
GA
GA
KY
TN
TN
TN
NC
NJ
NJ
NJ
PA
CT
MA
MA
NH
NH
VT
ME
WI
WI
IN
WI
WI
WI
WI
WI
WI
WI
WI
WI
FL
FL
FL
5
12
15
20
32
52
53
55
58
60
64
83
86
97
101
102
102
115
115
124
124
139
145
160
164
173
196
203
1
12
21
27
35
36
41
59
80
82
82
90
98
101
102
108
110
117
128
138
139
148
167
172
172
175
180
182
183
185
189
201
203
204
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
25-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
8:14:28 AM
10:50:02 AM
10:10:40 AM
12:55:27 PM
11:55:04 AM
10:59:47 AM
11:08:31 AM
2:42:02 PM
11:19:30 AM
3:07:59 PM
12:59:14 PM
11:09:39 AM
1:27:59 PM
10:00:18 AM
1:39:08 PM
8:20:22 AM
3:06:39 PM
11:29:51 AM
12:24:42 PM
1:48:40 PM
11:18:20 AM
3:04:15 PM
11:38:14 AM
2:44:44 PM
9:41:26 AM
1:32:52 PM
1:58:20 PM
11:35:12 AM
8:35:50 AM
8:37:47 AM
8:58:33 AM
2:38:15 PM
9:21:21 AM
12:56:33 PM
11:45:26 AM
3:21:50 PM
8:11:35 AM
2:40:23 PM
11:40:20 AM
2:38:43 PM
9:32:53 AM
10:58:34 AM
11:42:34 AM
1:09:31 PM
8:08:05 AM
2:05:29 PM
9:10:34 AM
8:36:57 AM
12:13:24 PM
3:14:32 PM
10:29:18 AM
10:29:21 AM
1:31:53 PM
11:00:38 AM
11:17:20 AM
2:06:07 PM
4:15:40 PM
9:14:07 AM
4:23:08 PM
12:48:54 PM
1:42:52 PM
2:37:30 PM
11:01:18 AM
3:16:10 PM
Agent 1
Agent 5
Agent 3
Agent 2
Agent 5
Agent 3
Agent 2
Agent 2
Agent 3
Agent 2
Agent 1
Agent 3
Agent 5
Agent 1
Agent 6
Agent 3
Agent 2
Agent 2
Agent 2
Agent 1
Agent 5
Agent 5
Agent 2
Agent 2
Agent 1
Agent 1
Agent 3
Agent 5
Agent 5
Agent 1
Agent 3
Agent 5
Agent 2
Agent 5
Agent 5
Agent 2
Agent 3
Agent 2
Agent 1
Agent 1
Agent 5
Agent 4
Agent 2
Agent 1
Agent 1
Agent 5
Agent 3
Agent 3
Agent 3
Agent 5
Agent 1
Agent 3
Agent 5
Agent 2
Agent 6
Agent 1
Agent 2
Agent 3
Agent 6
Agent 3
Agent 4
Agent 1
Agent 3
Agent 2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
100
100
100
200
200
200
200
200
200
200
200
300
300
300
300
400
400
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
600
700
700
700
100
100
100
100
100
100
200
200
200
200
200
200
300
300
300
300
400
400
400
400
400
400
500
500
600
600
600
600
NC
GA
GA
KY
KY
KY
TN
TN
TN
VA
VA
NC
NC
VA
DE
NJ
DE
NH
VT
ME
ME
WI
IN
IN
IN
WI
WI
WI
WI
WI
WI
WI
WI
FL
FL
FL
NC
NC
SC
GA
GA
GA
KY
TN
VA
VA
VA
VA
MD
MD
MD
DE
DE
DE
DE
DE
PA
CT
NH
VT
WI
WI
WI
WI
2
16
18
28
29
29
38
43
43
56
57
59
59
62
78
81
87
103
112
129
130
132
150
151
165
174
174
179
182
186
188
199
199
205
208
211
2
3
5
14
16
24
28
42
44
52
53
54
69
73
74
78
87
87
87
88
97
98
110
124
167
176
187
191
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
26-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
27-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
28-Feb
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1:32:33 PM
12:18:59 PM
4:03:02 PM
1:38:40 PM
3:46:28 PM
12:10:47 PM
9:43:26 AM
9:41:45 AM
12:32:52 PM
10:18:38 AM
10:04:44 AM
12:09:21 PM
8:53:42 AM
9:49:52 AM
10:59:41 AM
11:14:11 AM
9:35:37 AM
12:37:29 PM
10:16:56 AM
1:55:39 PM
1:11:10 PM
10:43:33 AM
1:37:25 PM
1:51:35 PM
9:47:39 AM
10:18:03 AM
10:34:59 AM
1:29:06 PM
1:00:57 PM
9:03:30 AM
8:33:23 AM
8:50:21 AM
10:15:47 AM
10:52:45 AM
11:57:56 AM
11:46:47 AM
10:25:03 AM
9:21:05 AM
10:48:57 AM
1:47:36 PM
12:04:18 PM
8:40:46 AM
8:42:58 AM
10:24:20 AM
10:51:24 AM
3:35:50 PM
9:02:19 AM
2:43:05 PM
12:33:54 PM
11:29:33 AM
10:12:32 AM
1:35:54 PM
11:39:33 AM
9:55:29 AM
1:27:46 PM
10:30:41 AM
11:46:10 AM
12:57:00 PM
12:45:35 PM
11:17:17 AM
8:44:23 AM
2:41:35 PM
10:02:38 AM
4:45:46 PM
Agent 6
Agent 4
Agent 1
Agent 4
Agent 4
Agent 5
Agent 5
Agent 4
Agent 5
Agent 5
Agent 3
Agent 4
Agent 1
Agent 2
Agent 5
Agent 3
Agent 1
Agent 3
Agent 5
Agent 5
Agent 5
Agent 5
Agent 3
Agent 1
Agent 5
Agent 1
Agent 5
Agent 5
Agent 5
Agent 1
Agent 3
Agent 5
Agent 1
Agent 5
Agent 2
Agent 2
Agent 5
Agent 6
Agent 4
Agent 1
Agent 5
Agent 5
Agent 1
Agent 4
Agent 5
Agent 3
Agent 3
Agent 1
Agent 3
Agent 2
Agent 6
Agent 1
Agent 1
Agent 1
Agent 1
Agent 1
Agent 5
Agent 3
Agent 4
Agent 4
Agent 3
Agent 1
Agent 1
Agent 3
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
600
700
700
700
700
700
100
100
100
100
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
600
700
700
700
700
100
100
200
200
200
200
300
300
300
300
400
400
400
400
400
400
400
400
500
500
500
600
600
600
600
600
100
100
100
100
100
200
200
200
WI
FL
FL
FL
FL
FL
SC
SC
SC
SC
NH
VT
VT
ME
WI
WI
WI
WI
IN
WI
WI
WI
WI
WI
WI
WI
FL
FL
FL
FL
NC
SC
KY
KY
VA
VA
NC
VA
MD
MD
NJ
NJ
DE
PA
PA
PA
PA
CT
NH
NH
VT
WI
WI
IN
WI
WI
NC
NC
SC
SC
GA
KY
TN
VA
196
201
201
207
210
210
6
10
10
11
106
122
122
130
132
133
136
146
148
175
181
184
188
191
195
196
203
208
209
213
3
11
26
32
51
57
59
62
72
74
81
85
87
95
95
97
97
99
105
106
123
135
142
155
168
191
1
4
7
7
22
27
42
53
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
1-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
2-Mar
3-Mar
3-Mar
12:37:21 PM
2:14:05 PM
8:41:06 AM
12:58:59 PM
12:42:31 PM
10:40:54 AM
2:59:18 PM
11:13:14 AM
2:16:40 PM
1:17:23 PM
9:12:51 AM
9:49:27 AM
8:24:45 AM
2:00:33 PM
11:03:46 AM
3:20:37 PM
3:49:11 PM
10:55:18 AM
9:40:01 AM
9:47:04 AM
4:39:40 PM
1:12:36 PM
3:41:38 PM
2:08:58 PM
1:43:47 PM
8:57:16 AM
10:10:43 AM
9:05:39 AM
1:58:42 PM
3:29:36 PM
8:29:12 AM
8:23:16 AM
3:29:00 PM
1:59:29 PM
12:22:31 PM
9:34:59 AM
10:59:14 AM
3:38:25 PM
4:51:12 PM
12:11:49 PM
10:19:37 AM
1:46:40 PM
11:14:09 AM
4:13:32 PM
1:46:02 PM
12:54:18 PM
11:01:46 AM
9:41:43 AM
11:00:58 AM
2:01:58 PM
10:19:30 AM
11:00:19 AM
1:13:41 PM
10:02:00 AM
10:55:00 AM
10:40:58 AM
8:39:08 AM
10:11:29 AM
12:30:28 PM
2:02:17 PM
10:00:04 AM
12:28:20 PM
12:18:04 PM
11:45:04 AM
Agent 3
Agent 1
Agent 2
Agent 1
Agent 3
Agent 1
Agent 1
Agent 1
Agent 3
Agent 3
Agent 6
Agent 1
Agent 1
Agent 2
Agent 6
Agent 1
Agent 3
Agent 1
Agent 4
Agent 5
Agent 5
Agent 1
Agent 4
Agent 1
Agent 5
Agent 1
Agent 5
Agent 4
Agent 3
Agent 5
Agent 6
Agent 3
Agent 1
Agent 1
Agent 3
Agent 4
Agent 5
Agent 4
Agent 1
Agent 2
Agent 4
Agent 5
Agent 5
Agent 1
Agent 5
Agent 4
Agent 2
Agent 4
Agent 5
Agent 5
Agent 6
Agent 1
Agent 1
Agent 4
Agent 5
Agent 3
Agent 6
Agent 5
Agent 3
Agent 3
Agent 4
Agent 2
Agent 3
Agent 2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
300
300
300
300
400
400
400
400
400
400
500
500
500
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
600
600
700
700
100
100
100
300
300
300
300
300
300
400
500
500
500
500
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
700
100
100
NC
NC
VA
MD
NJ
NJ
PA
PA
PA
PA
NH
NH
NH
VT
VT
VT
ME
WI
IN
IN
IN
IN
WI
WI
WI
WI
WI
WI
WI
WI
FL
FL
SC
GA
GA
NC
VA
VA
MD
MD
DE
NJ
MA
MA
MA
NH
VT
VT
VT
ME
WI
WI
WI
IN
IN
IN
IN
WI
WI
WI
WI
FL
SC
GA
58
60
64
72
83
84
91
95
97
97
105
105
111
119
122
125
129
141
161
161
161
162
171
179
181
188
193
195
196
199
204
213
8
13
23
59
63
66
67
72
76
80
100
101
102
111
112
115
122
128
133
137
139
152
154
162
165
172
175
176
176
200
11
13
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
3-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
4-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
5-Mar
11:04:15 AM
9:43:27 AM
10:55:29 AM
12:19:04 PM
10:28:23 AM
1:37:08 PM
10:19:34 AM
1:35:49 PM
2:17:47 PM
3:38:58 PM
4:05:43 PM
12:08:11 PM
10:14:05 AM
9:59:03 AM
9:58:39 AM
1:02:47 PM
3:48:55 PM
10:18:01 AM
8:59:03 AM
9:51:44 AM
1:19:02 PM
11:20:20 AM
12:06:00 PM
8:22:37 AM
12:19:56 PM
10:11:48 AM
2:19:36 PM
11:44:08 AM
9:41:18 AM
9:33:22 AM
10:29:26 AM
11:36:33 AM
9:27:34 AM
8:04:06 AM
4:30:13 PM
1:18:01 PM
8:52:36 AM
4:49:38 PM
10:27:28 AM
10:24:17 AM
12:25:41 PM
2:55:20 PM
1:51:34 PM
4:10:46 PM
2:35:39 PM
2:07:51 PM
10:31:48 AM
9:45:13 AM
2:26:42 PM
11:11:11 AM
12:07:55 PM
3:34:26 PM
9:37:29 AM
9:34:01 AM
1:12:56 PM
2:25:42 PM
12:24:49 PM
3:22:41 PM
9:54:59 AM
1:23:55 PM
9:33:41 AM
1:51:56 PM
10:05:34 AM
9:19:39 AM
Agent 1
Agent 4
Agent 1
Agent 2
Agent 1
Agent 5
Agent 4
Agent 6
Agent 1
Agent 2
Agent 2
Agent 2
Agent 4
Agent 6
Agent 4
Agent 4
Agent 6
Agent 5
Agent 6
Agent 4
Agent 2
Agent 1
Agent 6
Agent 1
Agent 2
Agent 6
Agent 1
Agent 5
Agent 1
Agent 1
Agent 6
Agent 2
Agent 5
Agent 1
Agent 6
Agent 1
Agent 1
Agent 5
Agent 1
Agent 4
Agent 2
Agent 4
Agent 1
Agent 6
Agent 5
Agent 2
Agent 2
Agent 1
Agent 2
Agent 1
Agent 3
Agent 2
Agent 6
Agent 3
Agent 1
Agent 6
Agent 4
Agent 5
Agent 1
Agent 1
Agent 6
Agent 1
Agent 1
Agent 5
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
100
200
200
200
200
200
300
600
600
600
600
600
700
700
700
700
100
200
200
500
500
600
600
600
600
600
600
600
600
600
600
600
600
600
600
700
100
100
200
200
200
200
200
300
300
300
300
400
400
400
400
400
400
400
400
500
500
500
500
500
500
600
600
600
GA
KY
VA
VA
VA
VA
DE
IN
IN
WI
WI
WI
FL
FL
FL
FL
GA
VA
VA
MA
VT
WI
IN
IN
IN
IN
WI
WI
WI
WI
WI
WI
WI
WI
WI
FL
SC
GA
TN
TN
VA
VA
VA
NC
NC
MD
DE
NJ
NJ
NJ
DE
PA
PA
PA
PA
MA
NH
VT
VT
VT
VT
WI
WI
IN
23
26
47
55
55
57
77
149
157
173
180
184
200
201
207
212
24
48
52
102
126
144
154
159
163
166
167
175
176
178
180
183
194
196
197
213
9
17
35
42
50
52
55
58
58
69
77
80
82
85
87
89
91
92
97
100
104
120
121
123
127
132
141
161
5-Mar
5-Mar
5-Mar
5-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
6-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
7-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
4:14:18 PM
11:57:48 AM
11:13:18 AM
2:09:56 PM
10:31:43 AM
9:29:49 AM
10:54:45 AM
9:18:34 AM
9:14:05 AM
9:57:01 AM
9:26:55 AM
2:10:14 PM
8:55:01 AM
11:39:53 AM
8:50:09 AM
12:57:34 PM
10:04:23 AM
2:02:20 PM
8:58:36 AM
8:56:07 AM
9:04:31 AM
8:48:53 AM
10:12:40 AM
11:40:38 AM
12:38:52 PM
12:08:38 PM
10:35:28 AM
1:29:39 PM
1:14:34 PM
8:18:29 AM
9:14:57 AM
12:27:55 PM
9:08:55 AM
2:09:18 PM
2:29:15 PM
8:31:33 AM
11:12:53 AM
9:25:26 AM
9:18:25 AM
4:02:12 PM
1:18:51 PM
10:18:16 AM
10:18:30 AM
11:58:09 AM
12:53:57 PM
12:21:21 PM
11:44:33 AM
2:32:27 PM
11:08:38 AM
12:30:38 PM
10:48:11 AM
12:09:23 PM
10:43:58 AM
11:46:13 AM
9:00:36 AM
3:25:35 PM
11:16:11 AM
11:54:19 AM
1:17:59 PM
4:31:57 PM
1:58:41 PM
1:07:05 PM
9:56:50 AM
10:41:47 AM
Agent 3
Agent 5
Agent 3
Agent 3
Agent 1
Agent 3
Agent 6
Agent 3
Agent 4
Agent 3
Agent 5
Agent 5
Agent 5
Agent 6
Agent 2
Agent 3
Agent 1
Agent 1
Agent 1
Agent 4
Agent 6
Agent 6
Agent 5
Agent 2
Agent 4
Agent 4
Agent 1
Agent 3
Agent 5
Agent 1
Agent 1
Agent 2
Agent 3
Agent 3
Agent 6
Agent 5
Agent 1
Agent 1
Agent 2
Agent 4
Agent 5
Agent 6
Agent 1
Agent 2
Agent 3
Agent 3
Agent 5
Agent 2
Agent 6
Agent 3
Agent 5
Agent 2
Agent 4
Agent 5
Agent 2
Agent 3
Agent 5
Agent 5
Agent 5
Agent 5
Agent 2
Agent 3
Agent 6
Agent 1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
600
600
600
700
100
100
200
200
200
200
300
300
400
500
500
600
600
600
600
700
100
200
200
200
200
200
300
300
300
300
300
300
300
400
400
400
400
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
600
600
700
700
200
200
200
300
300
400
400
500
IN
WI
WI
FL
NC
SC
VA
VA
VA
VA
DE
DE
PA
MA
VT
WI
WI
IN
WI
FL
GA
TN
TN
VA
VA
VA
VA
VA
VA
VA
MD
MD
DE
NJ
NJ
PA
PA
NH
VT
VT
VT
WI
WI
WI
WI
WI
IN
IN
IN
WI
WI
WI
WI
WI
FL
FL
TN
TN
VA
DE
DE
PA
CT
NH
162
189
189
210
4
5
50
51
53
55
76
79
95
102
124
140
140
161
194
213
24
35
42
44
45
48
62
62
64
65
67
73
75
84
85
89
97
104
120
120
127
131
142
143
144
146
149
157
158
168
173
191
191
191
201
210
35
39
47
75
78
96
98
103
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
8-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
9-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
10-Mar
3:12:06 PM
11:45:43 AM
12:12:16 PM
12:59:07 PM
9:24:45 AM
2:36:21 PM
2:16:46 PM
1:40:44 PM
8:47:43 AM
12:30:26 PM
9:53:40 AM
11:02:13 AM
2:53:00 PM
3:40:25 PM
1:02:14 PM
1:02:14 PM
12:49:32 PM
12:49:32 PM
11:23:11 AM
11:23:11 AM
11:19:30 AM
11:19:30 AM
3:08:41 PM
3:08:41 PM
10:26:38 AM
10:26:38 AM
9:27:41 AM
9:27:41 AM
8:46:30 AM
8:46:30 AM
4:17:56 PM
4:17:56 PM
4:18:36 PM
4:18:36 PM
11:04:03 AM
11:04:03 AM
1:28:36 PM
1:28:36 PM
10:54:09 AM
10:54:09 AM
2:53:00 PM
3:40:25 PM
11:16:11 AM
11:54:19 AM
1:17:59 PM
4:31:57 PM
1:58:41 PM
1:07:05 PM
9:56:50 AM
10:41:47 AM
3:12:06 PM
11:45:43 AM
12:12:16 PM
12:59:07 PM
12:21:21 PM
9:24:45 AM
2:36:21 PM
2:16:46 PM
1:40:44 PM
10:48:11 AM
8:47:43 AM
9:53:40 AM
12:30:26 PM
12:09:23 PM
Agent 6
Agent 2
Agent 2
Agent 5
Agent 2
Agent 1
Agent 3
Agent 5
Agent 2
Agent 4
Agent 4
Agent 5
Agent 5
Agent 1
Agent 5
Agent 5
Agent 4
Agent 4
Agent 5
Agent 5
Agent 4
Agent 4
Agent 5
Agent 5
Agent 3
Agent 3
Agent 1
Agent 1
Agent 2
Agent 2
Agent 5
Agent 5
Agent 3
Agent 3
Agent 1
Agent 1
Agent 5
Agent 5
Agent 3
Agent 3
Agent 5
Agent 1
Agent 5
Agent 5
Agent 5
Agent 5
Agent 2
Agent 3
Agent 6
Agent 1
Agent 6
Agent 2
Agent 2
Agent 5
Agent 3
Agent 2
Agent 1
Agent 3
Agent 5
Agent 5
Agent 2
Agent 4
Agent 4
Agent 2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
500
500
500
600
600
600
600
600
600
600
600
600
600
700
200
200
300
300
500
500
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
700
200
200
200
300
300
400
400
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
VT
VT
VT
WI
IN
IN
IN
WI
WI
WI
WI
WI
WI
FL
TN
TN
VA
VA
MA
MA
VT
VT
ME
ME
WI
WI
WI
WI
WI
WI
WI
WI
WI
WI
IN
IN
WI
WI
WI
WI
WI
FL
TN
TN
VA
DE
DE
PA
CT
NH
VT
VT
VT
WI
WI
IN
IN
IN
WI
WI
WI
WI
WI
WI
121
122
127
135
148
156
164
171
173
183
183
192
198
208
41
41
62
62
101
101
115
115
130
130
131
131
132
132
135
135
140
140
141
141
151
151
175
175
182
182
198
208
35
39
47
75
78
96
98
103
121
122
127
135
146
148
156
164
171
173
173
183
183
191
10-Mar
10-Mar
10-Mar
10-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
11-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
12-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
13-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
10:43:58 AM
11:46:13 AM
11:02:13 AM
9:00:36 AM
9:04:31 AM
12:38:52 PM
1:14:34 PM
2:09:18 PM
11:12:53 AM
9:25:26 AM
9:18:25 AM
4:02:12 PM
10:18:16 AM
11:58:09 AM
12:53:57 PM
11:44:33 AM
2:32:27 PM
12:30:38 PM
8:48:53 AM
10:12:40 AM
11:40:38 AM
12:08:38 PM
10:35:28 AM
1:29:39 PM
8:18:29 AM
9:14:57 AM
12:27:55 PM
9:08:55 AM
2:29:15 PM
8:31:33 AM
1:18:51 PM
10:18:30 AM
11:08:38 AM
3:25:35 PM
10:31:43 AM
9:29:49 AM
10:54:45 AM
9:18:34 AM
9:14:05 AM
9:57:01 AM
9:26:55 AM
2:10:14 PM
8:55:01 AM
11:39:53 AM
8:50:09 AM
12:57:34 PM
10:04:23 AM
2:02:20 PM
8:58:36 AM
8:56:07 AM
8:52:36 AM
4:49:38 PM
3:48:55 PM
10:27:28 AM
10:24:17 AM
10:18:01 AM
12:25:41 PM
2:55:20 PM
8:59:03 AM
1:51:34 PM
4:10:46 PM
2:35:39 PM
2:07:51 PM
10:31:48 AM
Agent 4
Agent 5
Agent 5
Agent 2
Agent 6
Agent 4
Agent 5
Agent 3
Agent 1
Agent 1
Agent 2
Agent 4
Agent 6
Agent 2
Agent 3
Agent 5
Agent 2
Agent 3
Agent 6
Agent 5
Agent 2
Agent 4
Agent 1
Agent 3
Agent 1
Agent 1
Agent 2
Agent 3
Agent 6
Agent 5
Agent 5
Agent 1
Agent 6
Agent 3
Agent 1
Agent 3
Agent 6
Agent 3
Agent 4
Agent 3
Agent 5
Agent 5
Agent 5
Agent 6
Agent 2
Agent 3
Agent 1
Agent 1
Agent 1
Agent 4
Agent 1
Agent 5
Agent 6
Agent 1
Agent 4
Agent 5
Agent 2
Agent 4
Agent 6
Agent 1
Agent 6
Agent 5
Agent 2
Agent 2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
600
600
600
700
100
200
300
400
400
500
500
500
600
600
600
600
600
600
200
200
200
200
300
300
300
300
300
300
400
400
500
600
600
700
100
100
200
200
200
200
300
300
400
500
500
600
600
600
600
700
100
100
100
200
200
200
200
200
200
200
300
300
300
300
WI
WI
WI
FL
GA
VA
VA
NJ
PA
NH
VT
VT
WI
WI
WI
IN
IN
WI
TN
TN
VA
VA
VA
VA
VA
MD
MD
DE
NJ
PA
VT
WI
IN
FL
NC
SC
VA
VA
VA
VA
DE
DE
PA
MA
VT
WI
WI
IN
WI
FL
SC
GA
GA
TN
TN
VA
VA
VA
VA
VA
NC
NC
MD
DE
191
191
192
201
24
45
64
84
97
104
120
120
131
143
144
149
157
168
35
42
44
48
62
62
65
67
73
75
85
89
127
142
158
210
4
5
50
51
53
55
76
79
95
102
124
140
140
161
194
213
9
17
24
35
42
48
50
52
52
55
58
58
69
77
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
14-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
9:45:13 AM
2:26:42 PM
11:11:11 AM
12:07:55 PM
3:34:26 PM
9:37:29 AM
9:34:01 AM
1:12:56 PM
2:25:42 PM
9:51:44 AM
12:24:49 PM
3:22:41 PM
9:54:59 AM
1:23:55 PM
1:19:02 PM
9:33:41 AM
1:51:56 PM
10:05:34 AM
11:20:20 AM
12:06:00 PM
2:17:47 PM
8:22:37 AM
9:19:39 AM
4:14:18 PM
12:19:56 PM
10:11:48 AM
2:19:36 PM
3:38:58 PM
11:44:08 AM
9:41:18 AM
9:33:22 AM
4:05:43 PM
10:29:26 AM
11:36:33 AM
12:08:11 PM
11:57:48 AM
11:13:18 AM
9:27:34 AM
8:04:06 AM
4:30:13 PM
10:14:05 AM
9:59:03 AM
9:58:39 AM
2:09:56 PM
1:02:47 PM
1:18:01 PM
3:29:00 PM
12:18:04 PM
11:45:04 AM
1:59:29 PM
11:04:15 AM
12:22:31 PM
9:43:27 AM
10:55:29 AM
12:19:04 PM
10:28:23 AM
1:37:08 PM
9:34:59 AM
10:59:14 AM
3:38:25 PM
4:51:12 PM
12:11:49 PM
10:19:37 AM
10:19:34 AM
Agent 1
Agent 2
Agent 1
Agent 3
Agent 2
Agent 6
Agent 3
Agent 1
Agent 6
Agent 4
Agent 4
Agent 5
Agent 1
Agent 1
Agent 2
Agent 6
Agent 1
Agent 1
Agent 1
Agent 6
Agent 1
Agent 1
Agent 5
Agent 3
Agent 2
Agent 6
Agent 1
Agent 2
Agent 5
Agent 1
Agent 1
Agent 2
Agent 6
Agent 2
Agent 2
Agent 5
Agent 3
Agent 5
Agent 1
Agent 6
Agent 4
Agent 6
Agent 4
Agent 3
Agent 4
Agent 1
Agent 1
Agent 3
Agent 2
Agent 1
Agent 1
Agent 3
Agent 4
Agent 1
Agent 2
Agent 1
Agent 5
Agent 4
Agent 5
Agent 4
Agent 1
Agent 2
Agent 4
Agent 4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
400
400
400
400
400
400
400
400
500
500
500
500
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
700
700
700
700
700
700
100
100
100
100
100
100
200
200
200
200
200
300
300
300
300
300
300
300
NJ
NJ
NJ
DE
PA
PA
PA
PA
MA
MA
NH
VT
VT
VT
VT
VT
WI
WI
WI
IN
IN
IN
IN
IN
IN
IN
WI
WI
WI
WI
WI
WI
WI
WI
WI
WI
WI
WI
WI
WI
FL
FL
FL
FL
FL
FL
SC
SC
GA
GA
GA
GA
KY
VA
VA
VA
VA
NC
VA
VA
MD
MD
DE
DE
80
82
85
87
89
91
92
97
100
102
104
120
121
123
126
127
132
141
144
154
157
159
161
162
163
166
167
173
175
176
178
180
180
183
184
189
189
194
196
197
200
201
207
210
212
213
8
11
13
13
23
23
26
47
55
55
57
59
63
66
67
72
76
77
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
15-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
16-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
1:46:40 PM
11:14:09 AM
4:13:32 PM
1:46:02 PM
12:54:18 PM
11:01:46 AM
9:41:43 AM
11:00:58 AM
2:01:58 PM
10:19:30 AM
11:00:19 AM
1:13:41 PM
1:35:49 PM
10:02:00 AM
10:55:00 AM
10:40:58 AM
8:39:08 AM
10:11:29 AM
12:30:28 PM
2:02:17 PM
10:00:04 AM
2:08:58 PM
1:43:47 PM
9:05:39 AM
1:58:42 PM
3:29:36 PM
12:28:20 PM
8:23:16 AM
11:17:17 AM
2:41:35 PM
12:37:21 PM
2:14:05 PM
8:41:06 AM
12:58:59 PM
12:42:31 PM
10:40:54 AM
2:59:18 PM
11:13:14 AM
2:16:40 PM
1:17:23 PM
9:12:51 AM
9:49:27 AM
8:24:45 AM
2:00:33 PM
11:03:46 AM
3:20:37 PM
3:49:11 PM
10:55:18 AM
9:40:01 AM
4:39:40 PM
9:47:04 AM
1:12:36 PM
3:41:38 PM
8:57:16 AM
10:10:43 AM
8:29:12 AM
11:46:10 AM
8:33:23 AM
12:57:00 PM
12:45:35 PM
8:50:21 AM
8:44:23 AM
10:15:47 AM
10:52:45 AM
Agent 5
Agent 5
Agent 1
Agent 5
Agent 4
Agent 2
Agent 4
Agent 5
Agent 5
Agent 6
Agent 1
Agent 1
Agent 6
Agent 4
Agent 5
Agent 3
Agent 6
Agent 5
Agent 3
Agent 3
Agent 4
Agent 1
Agent 5
Agent 4
Agent 3
Agent 5
Agent 2
Agent 3
Agent 4
Agent 1
Agent 3
Agent 1
Agent 2
Agent 1
Agent 3
Agent 1
Agent 1
Agent 1
Agent 3
Agent 3
Agent 6
Agent 1
Agent 1
Agent 2
Agent 6
Agent 1
Agent 3
Agent 1
Agent 4
Agent 5
Agent 5
Agent 1
Agent 4
Agent 1
Agent 5
Agent 6
Agent 5
Agent 3
Agent 3
Agent 4
Agent 5
Agent 3
Agent 1
Agent 5
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
400
500
500
500
500
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
700
700
100
200
300
300
300
300
400
400
400
400
400
400
500
500
500
500
500
500
500
600
600
600
600
600
600
600
600
700
100
100
100
100
100
100
200
200
NJ
MA
MA
MA
NH
VT
VT
VT
ME
WI
WI
WI
IN
IN
IN
IN
IN
WI
WI
WI
WI
WI
WI
WI
WI
WI
FL
FL
SC
KY
NC
NC
VA
MD
NJ
NJ
PA
PA
PA
PA
NH
NH
NH
VT
VT
VT
ME
WI
IN
IN
IN
IN
WI
WI
WI
FL
NC
NC
NC
SC
SC
GA
KY
KY
80
100
101
102
111
112
115
122
128
133
137
139
149
152
154
162
165
172
175
176
176
179
181
195
196
199
200
213
7
27
58
60
64
72
83
84
91
95
97
97
105
105
111
119
122
125
129
141
161
161
161
162
171
188
193
204
1
3
4
7
11
22
26
32
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
17-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
10:02:38 AM
11:57:56 AM
4:45:46 PM
11:46:47 AM
10:25:03 AM
9:21:05 AM
10:48:57 AM
1:47:36 PM
12:04:18 PM
8:40:46 AM
8:42:58 AM
10:24:20 AM
10:51:24 AM
3:35:50 PM
9:02:19 AM
2:43:05 PM
12:33:54 PM
11:29:33 AM
8:53:42 AM
10:12:32 AM
9:49:52 AM
10:59:41 AM
11:14:11 AM
1:35:54 PM
9:35:37 AM
11:39:33 AM
12:37:29 PM
10:16:56 AM
9:55:29 AM
1:27:46 PM
1:55:39 PM
1:11:10 PM
10:43:33 AM
1:37:25 PM
1:51:35 PM
10:30:41 AM
9:47:39 AM
10:18:03 AM
10:34:59 AM
1:29:06 PM
1:00:57 PM
9:03:30 AM
9:43:26 AM
9:41:45 AM
12:32:52 PM
10:18:38 AM
2:38:43 PM
10:58:34 AM
11:42:34 AM
8:08:05 AM
9:10:34 AM
8:36:57 AM
3:14:32 PM
10:29:18 AM
1:31:53 PM
11:00:38 AM
11:17:20 AM
2:06:07 PM
4:15:40 PM
9:14:07 AM
10:04:44 AM
4:23:08 PM
12:09:21 PM
12:48:54 PM
Agent 1
Agent 2
Agent 3
Agent 2
Agent 5
Agent 6
Agent 4
Agent 1
Agent 5
Agent 5
Agent 1
Agent 4
Agent 5
Agent 3
Agent 3
Agent 1
Agent 3
Agent 2
Agent 1
Agent 6
Agent 2
Agent 5
Agent 3
Agent 1
Agent 1
Agent 1
Agent 3
Agent 5
Agent 1
Agent 1
Agent 5
Agent 5
Agent 5
Agent 3
Agent 1
Agent 1
Agent 5
Agent 1
Agent 5
Agent 5
Agent 5
Agent 1
Agent 5
Agent 4
Agent 5
Agent 5
Agent 1
Agent 4
Agent 2
Agent 1
Agent 3
Agent 3
Agent 5
Agent 1
Agent 5
Agent 2
Agent 6
Agent 1
Agent 2
Agent 3
Agent 3
Agent 6
Agent 4
Agent 3
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
200
200
200
200
300
300
300
300
400
400
400
400
400
400
400
400
500
500
500
500
500
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
600
700
700
700
700
100
100
100
100
100
100
200
200
200
200
300
300
400
400
400
400
400
400
500
500
500
500
TN
VA
VA
VA
NC
VA
MD
MD
NJ
NJ
DE
PA
PA
PA
PA
CT
NH
NH
VT
VT
ME
WI
WI
WI
WI
WI
WI
IN
IN
WI
WI
WI
WI
WI
WI
WI
WI
WI
FL
FL
FL
FL
SC
SC
SC
SC
GA
GA
KY
VA
VA
VA
MD
MD
DE
DE
DE
DE
PA
CT
NH
NH
VT
VT
42
51
53
57
59
62
72
74
81
85
87
95
95
97
97
99
105
106
122
123
130
132
133
135
136
142
146
148
155
168
175
181
184
188
191
191
195
196
203
208
209
213
6
10
10
11
14
24
28
44
53
54
73
74
87
87
87
88
97
98
106
110
122
124
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
18-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
19-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
1:42:52 PM
2:37:30 PM
11:01:18 AM
3:16:10 PM
1:32:33 PM
4:03:02 PM
12:18:59 PM
1:38:40 PM
3:46:28 PM
12:10:47 PM
8:11:35 AM
2:40:23 PM
11:40:20 AM
9:32:53 AM
1:09:31 PM
2:05:29 PM
12:13:24 PM
10:29:21 AM
3:06:39 PM
11:18:20 AM
9:41:26 AM
1:32:52 PM
1:58:20 PM
11:35:12 AM
8:35:50 AM
8:37:47 AM
8:58:33 AM
2:38:15 PM
9:21:21 AM
12:56:33 PM
11:45:26 AM
3:21:50 PM
8:14:28 AM
10:50:02 AM
10:10:40 AM
12:55:27 PM
10:59:47 AM
11:55:04 AM
11:08:31 AM
2:42:02 PM
11:19:30 AM
3:07:59 PM
12:59:14 PM
11:09:39 AM
1:27:59 PM
10:00:18 AM
1:39:08 PM
8:20:22 AM
1:21:41 PM
11:29:51 AM
8:21:28 AM
12:24:42 PM
10:16:35 AM
1:48:40 PM
3:04:15 PM
4:41:37 PM
2:02:15 PM
1:05:19 PM
11:38:14 AM
2:44:44 PM
3:13:39 PM
8:33:52 AM
3:07:08 PM
11:10:40 AM
Agent 4
Agent 1
Agent 3
Agent 2
Agent 6
Agent 1
Agent 4
Agent 4
Agent 4
Agent 5
Agent 3
Agent 2
Agent 1
Agent 5
Agent 1
Agent 5
Agent 3
Agent 3
Agent 2
Agent 5
Agent 1
Agent 1
Agent 3
Agent 5
Agent 5
Agent 1
Agent 3
Agent 5
Agent 2
Agent 5
Agent 5
Agent 2
Agent 1
Agent 5
Agent 3
Agent 2
Agent 3
Agent 5
Agent 2
Agent 2
Agent 3
Agent 2
Agent 1
Agent 3
Agent 5
Agent 1
Agent 6
Agent 3
Agent 3
Agent 2
Agent 1
Agent 2
Agent 5
Agent 1
Agent 5
Agent 1
Agent 4
Agent 4
Agent 2
Agent 2
Agent 3
Agent 3
Agent 2
Agent 4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
600
600
600
600
600
700
700
700
700
700
100
100
100
100
200
200
300
300
400
500
600
600
600
600
600
600
600
600
600
700
700
700
100
100
100
200
200
200
200
200
200
200
200
300
300
300
300
400
400
500
500
500
500
500
600
600
600
600
600
600
600
600
600
600
WI
WI
WI
WI
WI
FL
FL
FL
FL
FL
NC
NC
SC
GA
TN
VA
MD
DE
DE
ME
IN
WI
WI
WI
WI
WI
WI
WI
WI
FL
FL
FL
NC
GA
GA
KY
KY
KY
TN
TN
TN
VA
VA
NC
NC
VA
DE
NJ
CT
NH
NH
VT
ME
ME
WI
WI
WI
IN
IN
IN
WI
WI
WI
WI
167
176
187
191
196
201
201
207
210
210
2
3
5
16
42
52
69
78
87
130
165
174
174
179
182
186
188
199
199
205
208
211
2
16
18
28
29
29
38
43
43
56
57
59
59
62
78
81
98
103
108
112
128
129
132
138
139
148
150
151
172
175
180
182
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
20-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
12:52:01 PM
4:59:58 PM
8:51:21 AM
11:26:56 AM
9:35:14 AM
11:50:47 AM
1:25:04 PM
2:04:22 PM
12:43:38 PM
10:34:30 AM
1:55:28 PM
9:03:05 AM
8:09:26 AM
2:48:43 PM
12:48:22 PM
1:19:53 PM
12:32:50 PM
9:43:55 AM
3:52:44 PM
12:28:43 PM
9:00:36 AM
3:13:02 PM
2:52:09 PM
1:29:34 PM
9:03:30 AM
4:29:27 PM
1:07:05 PM
1:38:40 PM
2:06:07 PM
10:38:15 AM
4:24:27 PM
3:16:10 PM
10:04:44 AM
4:15:37 PM
1:08:25 PM
2:29:05 PM
3:46:28 PM
12:02:44 PM
2:05:29 PM
12:10:58 PM
2:40:23 PM
9:17:38 AM
10:18:03 AM
1:47:40 PM
4:15:40 PM
12:31:14 PM
8:53:42 AM
2:52:27 PM
9:47:39 AM
10:16:56 AM
9:49:52 AM
11:22:00 AM
Agent 1
Agent 2
Agent 2
Agent 4
Agent 6
Agent 6
Agent 3
Agent 1
Agent 3
Agent 3
Agent 1
Agent 5
Agent 3
Agent 1
Agent 5
Agent 4
Agent 3
Agent 1
Agent 1
Agent 3
Agent 6
Agent 5
Agent 5
Agent 3
Agent 4
Agent 3
Agent 4
Agent 3
Agent 2
Agent 2
Agent 3
Agent 5
Agent 1
Agent 3
Agent 1
Agent 1
Agent 3
Agent 5
Agent 1
Agent 3
Agent 3
Agent 6
Agent 3
Agent 3
Agent 5
Agent 3
Agent 4
Agent 1
Agent 4
Agent 2
Agent 3
Agent 1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
600
600
600
700
700
700
100
100
100
200
200
200
200
300
400
400
400
400
500
500
500
500
600
600
100
100
100
100
200
200
200
200
300
300
300
400
400
400
500
500
500
500
500
500
500
600
600
600
600
600
600
700
WI
WI
WI
FL
FL
FL
NC
GA
GA
KY
TN
TN
TN
NC
NJ
NJ
NJ
PA
MA
MA
NH
VT
WI
WI
SC
GA
GA
GA
KY
VA
VA
VA
NC
NC
VA
NJ
NJ
PA
MA
MA
MA
VT
VT
VT
VT
WI
WI
IN
IN
WI
WI
FL
183
185
189
201
203
204
1
12
21
27
35
36
41
59
80
82
82
90
101
102
110
117
167
172
5
12
15
20
32
52
53
55
58
60
64
83
86
97
101
102
102
115
115
124
124
139
145
160
164
173
196
203
Incoming Call For
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Call Type – Asset
Snow Removal
Building Mechanical
Wrong Phone Number
Building Mechanical
Building Mechanical
Wrong Phone Number
Parking Lot Sweeping
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Store Delivery Vehicles
Building Mechanical
Store Delivery Vehicles
Site Components
Snow Removal
Building Mechanical
Building Mechanical
Vendor Inquiry
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Site Components
Snow Removal
Wrong Phone Number
Wrong Phone Number
Site Components
Building Mechanical
Vendor Inquiry
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Site Components
Irrigation Systems
Building Mechanical
Vendor Inquiry
Wrong Phone Number
Irrigation Systems
Vendor Inquiry
Billing Inquiries
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Site Components
Irrigation Systems
Site Components
Site Components
Vendor Inquiry
Vendor Inquiry
Vendor Inquiry
Parking Lot
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Site Components
Wrong Phone Number
Trailers
Wrong Phone Number
Call Type – Sub-Asset
Snow
Lighting
Other
HVAC
HVAC
Other
Service Needed
Service Past Due
Other
Other
Other
Work Order Cancelled
Other
Appliance
HVAC
Appliance
Fences
Snow
Lighting
HVAC
Work Order Cancelled
Other
HVAC
Other
Parking Lot Lights
Snow
Other
Other
Parking Lot Lights
HVAC
Technician On Site
Service Needed
Other
Other
HVAC
Fences
Landscape
HVAC
Work Order Cancelled
Other
Landscape
Work Order Cancelled
Invoice
Work Order Cancelled
Other
Technician On Site
Parking Lot Lights
Landscape
Parking Lot Lights
Parking Lot Lights
Technician On Site
Technician On Site
Technician On Site
Bollards
For Store Operations Support
Work Order Cancelled
Other
Technician On Site
Fences
For Store Operations Support
Recycling Trailer
For Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Fleet Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Operations Support
Fleet Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Store Operations Support
Fleet Support
Fleet Support
Fleet Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Fleet Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Site Components
Store Delivery Vehicles
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Site Components
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Wrong Phone Number
Store Delivery Vehicles
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Building Mechanical
Site Components
Vendor Inquiry
Building Structure
Wrong Phone Number
Parking Lot Sweeping
Building Mechanical
Building Mechanical
Building Mechanical
Irrigation Systems
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Site Components
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Trailers
Store Delivery Vehicles
Vendor Inquiry
Wrong Phone Number
Snow Removal
Parking Lot
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Building Mechanical
Site Components
Site Components
Building Mechanical
Trailers
Site Components
Site Components
Vendor Inquiry
Parking Lot
Vendor Inquiry
Work Order Cancelled
Work Order Question
For Store Repair Support
Other
Fences
Appliance
Service Needed
For Store Repair Support
For Store Operations Support
HVAC
Parking Lot Lights
For Store Repair Support
Lighting
Work Order Question
For Fleet Support
Appliance
For Store Repair Support
For Store Repair Support
Technician On Site
Technician On Site
Other
Other
Work Order Question
HVAC
Fences
Work Order Question
Walls
For Store Operations Support
Service Needed
HVAC
HVAC
Lighting
Landscape
Other
Other
HVAC
Fences
Technician On Site
Work Order Question
Other
For Fleet Support
Recycling Trailer
Building Materials
Work Order Question
For Fleet Support
Snow
Bollards
Other
Other
Other
Work Order Question
For Store Operations Support
For Store Operations Support
Technician On Site
Lighting
Parking Lot Lights
Parking Lot Lights
HVAC
Pallet Trailer
Parking Lot Lights
Parking Lot Lights
Technician On Site
Concrete
Technician On Site
Store Operations Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Operations Support
Fleet Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Parking Lot Sweeping
Store Delivery Vehicles
Vendor Inquiry
Site Components
Building Mechanical
Parking Lot
Wrong Phone Number
Wrong Phone Number
Site Components
Building Mechanical
Site Components
Site Components
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Store Delivery Vehicles
Building Mechanical
Wrong Phone Number
Site Components
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Parking Lot Sweeping
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Parking Lot Sweeping
Site Components
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Building Mechanical
Store Delivery Vehicles
Snow Removal
Wrong Phone Number
Building Mechanical
Site Components
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Wrong Phone Number
Irrigation Systems
Vendor Inquiry
Irrigation Systems
Vendor Inquiry
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Wrong Phone Number
Store Delivery Vehicles
Parking Lot Sweeping
Site Components
Irrigation Systems
Parking Lot
Parking Lot
Building Mechanical
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Irrigation Systems
Wrong Phone Number
Vendor Inquiry
Building Mechanical
Site Components
Service Needed
Appliance
Technician On Site
Parking Lot Lights
HVAC
Concrete
For Fleet Support
For Fleet Support
Parking Lot Lights
Lighting
Parking Lot Lights
Parking Lot Lights
Technician On Site
Other
For Store Operations Support
Building Materials
Lighting
For Fleet Support
Parking Lot Lights
Technician On Site
Technician On Site
For Fleet Support
Service Needed
Other
Technician On Site
For Store Repair Support
Service Needed
Parking Lot Lights
Technician On Site
For Store Operations Support
Technician On Site
HVAC
Building Materials
Snow
For Fleet Support
HVAC
Parking Lot Lights
For Fleet Support
Lighting
For Fleet Support
For Fleet Support
Landscape
Technician On Site
Landscape
Technician On Site
For Fleet Support
HVAC
Other
For Fleet Support
Building Materials
Service Needed
Parking Lot Lights
Landscape
Concrete
Concrete
HVAC
For Fleet Support
Other
For Fleet Support
Landscape
For Store Operations Support
Technician On Site
HVAC
Fences
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Fleet Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Delivery Vehicles
Wrong Phone Number
Forklifts
Wrong Phone Number
Forklifts
Irrigation Systems
Building Mechanical
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Vendor Inquiry
Site Components
Forklifts
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Parking Lot Sweeping
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Forklifts
Wrong Phone Number
Trailers
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Forklifts
Building Mechanical
Wrong Phone Number
Building Mechanical
Parking Lot Sweeping
Vendor Inquiry
Forklifts
Forklifts
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Parking Lot
Wrong Phone Number
Building Mechanical
Parking Lot Sweeping
Parking Lot Sweeping
Forklifts
Building Mechanical
Store Delivery Vehicles
Building Mechanical
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Building Materials
Other
Propane
For Store Operations Support
Propane
Landscape
HVAC
Other
Work Order Cancelled
Other
Other
Lighting
Work Order Cancelled
Work Order Cancelled
Fences
Propane
For Store Operations Support
HVAC
Other
Service Past Due
Service Needed
Other
For Store Operations Support
Other
Service
Other
Pallet Trailer
For Store Operations Support
For Store Repair Support
HVAC
Technician On Site
Work Order Cancelled
For Store Repair Support
HVAC
Work Order Cancelled
Other
Technician On Site
Propane
HVAC
Other
HVAC
Service Past Due
Technician On Site
Service
Service
Service Past Due
Other
Other
Bollards
Other
HVAC
Service Needed
Service Past Due
Service
HVAC
Appliance
HVAC
For Store Operations Support
Other
Other
HVAC
For Store Operations Support
Other
Other
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Fleet Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Fleet Support
Fleet Support
Fleet Support
Store Operations Support
Fleet Support
Store Repair Support
Store Repair Support
Store Operations Support
Fleet Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Fleet Support
Fleet Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Building Mechanical
Forklifts
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Store Delivery Vehicles
Wrong Phone Number
Parking Lot Sweeping
Store Delivery Vehicles
Wrong Phone Number
Snow Removal
Site Components
Wrong Phone Number
Vendor Inquiry
Building Mechanical
Building Mechanical
Forklifts
Vendor Inquiry
Building Mechanical
Forklifts
Irrigation Systems
Wrong Phone Number
Forklifts
Vendor Inquiry
Wrong Phone Number
Forklifts
Trailers
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Forklifts
Store Delivery Vehicles
Site Components
Building Mechanical
Forklifts
Forklifts
Site Components
Forklifts
Wrong Phone Number
Trailers
Wrong Phone Number
Forklifts
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Parking Lot Sweeping
Irrigation Systems
Irrigation Systems
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Irrigation Systems
Wrong Phone Number
Forklifts
Vendor Inquiry
Wrong Phone Number
Irrigation Systems
Wrong Phone Number
Forklifts
Irrigation Systems
Lighting
Propane
Other
Other
For Store Operations Support
For Store Operations Support
Appliance
For Store Operations Support
Service Past Due
Building Materials
For Store Repair Support
Snow
Fences
For Fleet Support
Technician On Site
HVAC
HVAC
Propane
Work Order Question
HVAC
Propane
Greenhouse
Other
Service
Technician On Site
Other
Battery
Pallet Trailer
Work Order Cancelled
For Store Repair Support
Other
Other
Work Order Question
Service
Building Materials
Fences
Lighting
Service
Propane
Fences
Propane
Other
Pallet Trailer
Other
Propane
Other
Work Order Question
For Store Repair Support
Work Order Question
Service Needed
Greenhouse
Greenhouse
Other
Other
Work Order Question
Greenhouse
Other
Battery
Technician On Site
Other
Greenhouse
Other
Battery
Greenhouse
Fleet Support
Fleet Support
Fleet Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Store Operations Support
Fleet Support
Store Operations Support
Store Operations Support
Fleet Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Operations Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Store Operations Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Store Operations Support
Fleet Support
Store Repair Support
Fleet Support
Fleet Support
Store Operations Support
Store Operations Support
Forklifts
Forklifts
Vendor Inquiry
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Building Mechanical
Building Mechanical
Wrong Phone Number
Forklifts
Forklifts
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Parking Lot
Wrong Phone Number
Forklifts
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Parking Lot Sweeping
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Building Structure
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Building Mechanical
Wrong Phone Number
Vendor Inquiry
Forklifts
Vendor Inquiry
Building Mechanical
Irrigation Systems
Building Mechanical
Wrong Phone Number
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Forklifts
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Parking Lot
Vendor Inquiry
Vendor Inquiry
Building Mechanical
Wrong Phone Number
Building Mechanical
Forklifts
Forklifts
Forklifts
Vendor Inquiry
Forklifts
Vendor Inquiry
Forklifts
Wrong Phone Number
Irrigation Systems
Vendor Inquiry
Propane
Propane
Work Order Question
Work Order Question
Technician On Site
For Store Repair Support
Fire System
Fire System
For Store Repair Support
Propane
Battery
Other
Lighting
Work Order Cancelled
Concrete
Other
Propane
Work Order Cancelled
Other
Other
Service Needed
Other
Technician On Site
Other
Floor Slab
Other
Other
HVAC
HVAC
Other
Technician On Site
Battery
Technician On Site
HVAC
Landscape
HVAC
Other
Technician On Site
Technician On Site
Other
For Fleet Support
Fire System
Technician On Site
Propane
Technician On Site
Other
For Store Operations Support
For Fleet Support
Concrete
Technician On Site
Work Order Question
HVAC
For Store Operations Support
Fire System
Battery
Battery
Battery
Technician On Site
Battery
Work Order Question
Battery
For Store Repair Support
Landscape
Technician On Site
Store Operations Support
Fleet Support
Fleet Support
Store Operations Support
Fleet Support
Store Repair Support
Store Operations Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Fleet Support
Fleet Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Operations Support
Fleet Support
Fleet Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Fleet Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Fleet Support
Store Repair Support
Fleet Support
Fleet Support
Store Operations Support
Store Operations Support
Store Operations Support
Fleet Support
Fleet Support
Store Operations Support
Store Operations Support
Fleet Support
Store Repair Support
Store Operations Support
Fleet Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Parking Lot Sweeping
Forklifts
Wrong Phone Number
Irrigation Systems
Store Delivery Vehicles
Vendor Inquiry
Irrigation Systems
Forklifts
Vendor Inquiry
Building Mechanical
Parking Lot
Vendor Inquiry
Vendor Inquiry
Building Mechanical
Forklifts
Forklifts
Building Mechanical
Building Mechanical
Vendor Inquiry
Vendor Inquiry
Parking Lot Sweeping
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Vendor Inquiry
Vendor Inquiry
Vendor Inquiry
Vendor Inquiry
Vendor Inquiry
Irrigation Systems
Irrigation Systems
Vendor Inquiry
Vendor Inquiry
Building Mechanical
Building Mechanical
Forklifts
Forklifts
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Building Mechanical
Forklifts
Vendor Inquiry
Forklifts
Vendor Inquiry
Forklifts
Wrong Phone Number
Irrigation Systems
Vendor Inquiry
Parking Lot Sweeping
Forklifts
Wrong Phone Number
Irrigation Systems
Wrong Phone Number
Store Delivery Vehicles
Vendor Inquiry
Irrigation Systems
Forklifts
Vendor Inquiry
Vendor Inquiry
Parking Lot
Building Mechanical
Building Mechanical
Service Needed
Battery
For Store Operations Support
Greenhouse
Building Materials
Work Order Question
Greenhouse
Battery
Work Order Question
Fire System
Concrete
Technician On Site
Technician On Site
Fire System
Battery
Battery
Fire System
Fire System
Work Order Question
Work Order Question
Service Needed
Service Needed
For Store Operations Support
For Store Operations Support
Technician On Site
Technician On Site
Technician On Site
Technician On Site
Technician On Site
Technician On Site
Greenhouse
Greenhouse
Work Order Question
Work Order Question
HVAC
HVAC
Battery
Battery
For Store Operations Support
For Store Operations Support
Technician On Site
Fire System
Battery
Technician On Site
Battery
Work Order Question
Battery
For Store Repair Support
Landscape
Technician On Site
Service Needed
Battery
For Store Operations Support
Greenhouse
Other
Building Materials
Work Order Question
Greenhouse
Battery
Work Order Question
Work Order Question
Concrete
Fire System
HVAC
Fleet Support
Store Repair Support
Store Operations Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Operations Support
Fleet Support
Store Repair Support
Fleet Support
Store Operations Support
Fleet Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Store Operations Support
Fleet Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Fleet Support
Store Repair Support
Store Operations Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Forklifts
Parking Lot Sweeping
Building Structure
Building Mechanical
Building Mechanical
Wrong Phone Number
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Building Mechanical
Forklifts
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Vendor Inquiry
Forklifts
Vendor Inquiry
Irrigation Systems
Building Mechanical
Wrong Phone Number
Vendor Inquiry
Parking Lot
Forklifts
Vendor Inquiry
Wrong Phone Number
Building Mechanical
Building Mechanical
Wrong Phone Number
Forklifts
Forklifts
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Parking Lot
Wrong Phone Number
Forklifts
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Forklifts
Building Mechanical
Forklifts
Site Components
Forklifts
Forklifts
Wrong Phone Number
Vendor Inquiry
Trailers
Wrong Phone Number
Forklifts
Wrong Phone Number
Vendor Inquiry
For Store Operations Support
Fire System
Technician On Site
Battery
Service Needed
Floor Slab
HVAC
HVAC
Other
Technician On Site
Technician On Site
Other
Fire System
Propane
Technician On Site
For Store Operations Support
For Fleet Support
Technician On Site
Other
Technician On Site
Other
Other
Other
HVAC
Other
Technician On Site
Battery
Technician On Site
Landscape
HVAC
For Fleet Support
Technician On Site
Concrete
Battery
Technician On Site
For Store Repair Support
Fire System
Fire System
For Store Repair Support
Propane
Battery
Other
Lighting
Work Order Cancelled
Concrete
Other
Propane
Work Order Cancelled
Other
Other
Lighting
Service
HVAC
Propane
Fences
Propane
Propane
Other
Work Order Question
Pallet Trailer
Other
Propane
Other
Work Order Question
Fleet Support
Fleet Support
Store Operations Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Store Operations Support
Fleet Support
Store Operations Support
Fleet Support
Store Operations Support
Fleet Support
Fleet Support
Fleet Support
Fleet Support
Store Operations Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Operations Support
Fleet Support
Fleet Support
Store Operations Support
Fleet Support
Fleet Support
Store Repair Support
Store Operations Support
Store Operations Support
Fleet Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Fleet Support
Wrong Phone Number
Vendor Inquiry
Parking Lot Sweeping
Irrigation Systems
Irrigation Systems
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Irrigation Systems
Building Mechanical
Wrong Phone Number
Forklifts
Vendor Inquiry
Wrong Phone Number
Forklifts
Irrigation Systems
Wrong Phone Number
Forklifts
Irrigation Systems
Wrong Phone Number
Parking Lot Sweeping
Forklifts
Irrigation Systems
Forklifts
Vendor Inquiry
Wrong Phone Number
Forklifts
Store Delivery Vehicles
Trailers
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Snow Removal
Forklifts
Vendor Inquiry
Vendor Inquiry
Forklifts
Store Delivery Vehicles
Site Components
Wrong Phone Number
Vendor Inquiry
Vendor Inquiry
Building Mechanical
Site Components
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Building Mechanical
Vendor Inquiry
Forklifts
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Forklifts
Building Mechanical
Wrong Phone Number
Building Mechanical
Store Delivery Vehicles
For Store Repair Support
Work Order Question
Service Needed
Greenhouse
Greenhouse
Other
Other
Work Order Question
Greenhouse
HVAC
Other
Battery
Technician On Site
Other
Propane
Greenhouse
Other
Battery
Greenhouse
Other
Service Past Due
Service
Greenhouse
Propane
Technician On Site
Other
Battery
Building Materials
Pallet Trailer
Work Order Cancelled
For Store Repair Support
For Store Repair Support
Other
Other
Snow
Propane
Work Order Question
Work Order Question
Service
Building Materials
Fences
For Fleet Support
Technician On Site
Work Order Question
HVAC
Fences
For Store Repair Support
Other
Other
HVAC
Lighting
Work Order Cancelled
Propane
Other
Other
For Store Operations Support
For Store Operations Support
Other
Technician On Site
Propane
HVAC
Other
HVAC
Appliance
Store Operations Support
Store Repair Support
Fleet Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Parking Lot Sweeping
Vendor Inquiry
Forklifts
Forklifts
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Parking Lot
Wrong Phone Number
Building Mechanical
Parking Lot Sweeping
Parking Lot Sweeping
Wrong Phone Number
Forklifts
Building Mechanical
Store Delivery Vehicles
Building Mechanical
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Forklifts
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Vendor Inquiry
Irrigation Systems
Vendor Inquiry
Store Delivery Vehicles
Wrong Phone Number
Forklifts
Wrong Phone Number
Forklifts
Irrigation Systems
Building Mechanical
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Vendor Inquiry
Site Components
Forklifts
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Parking Lot Sweeping
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Trailers
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Store Delivery Vehicles
Snow Removal
Service Past Due
Technician On Site
Service
Service
Service Past Due
Other
Other
Bollards
Other
HVAC
Service Needed
Service Past Due
For Store Operations Support
Service
HVAC
Appliance
HVAC
For Store Operations Support
Other
Other
HVAC
Other
Service
For Store Operations Support
For Store Repair Support
HVAC
For Store Operations Support
Work Order Cancelled
Landscape
Technician On Site
Building Materials
Other
Propane
For Store Operations Support
Propane
Landscape
HVAC
Other
Work Order Cancelled
Other
Other
Lighting
Work Order Cancelled
Work Order Cancelled
Fences
Propane
For Store Operations Support
HVAC
Other
Service Needed
Service Past Due
Other
For Store Operations Support
Other
Pallet Trailer
Technician On Site
For Fleet Support
Technician On Site
Other
For Fleet Support
HVAC
For Store Operations Support
Building Materials
Snow
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Operations Support
Fleet Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Operations Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Building Mechanical
Wrong Phone Number
Site Components
Building Mechanical
Site Components
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Wrong Phone Number
Irrigation Systems
Vendor Inquiry
Irrigation Systems
Vendor Inquiry
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Wrong Phone Number
Store Delivery Vehicles
Vendor Inquiry
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Store Delivery Vehicles
Site Components
Building Mechanical
Irrigation Systems
Wrong Phone Number
Site Components
Parking Lot
Parking Lot
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Parking Lot Sweeping
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Wrong Phone Number
Parking Lot Sweeping
Site Components
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Site Components
Building Mechanical
Wrong Phone Number
Trailers
Store Delivery Vehicles
Wrong Phone Number
Parking Lot
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Building Mechanical
Site Components
Site Components
Building Mechanical
Site Components
Trailers
Site Components
Site Components
HVAC
For Fleet Support
Fences
HVAC
Parking Lot Lights
For Fleet Support
Lighting
For Fleet Support
For Fleet Support
Landscape
Technician On Site
Landscape
Technician On Site
For Fleet Support
HVAC
Other
For Fleet Support
Building Materials
Technician On Site
Service Needed
Other
For Store Operations Support
Building Materials
Parking Lot Lights
Lighting
Landscape
For Fleet Support
Parking Lot Lights
Concrete
Concrete
Technician On Site
Technician On Site
For Fleet Support
Service Needed
Other
HVAC
Technician On Site
For Store Repair Support
Service Needed
Parking Lot Lights
Technician On Site
For Store Operations Support
For Fleet Support
For Fleet Support
Parking Lot Lights
Lighting
Other
Recycling Trailer
Building Materials
For Fleet Support
Bollards
Other
Other
Work Order Question
For Store Operations Support
Technician On Site
Lighting
Parking Lot Lights
Parking Lot Lights
HVAC
Parking Lot Lights
Pallet Trailer
Parking Lot Lights
Parking Lot Lights
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Store Operations Support
Fleet Support
Store Operations Support
Fleet Support
Fleet Support
Fleet Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Fleet Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Operations Support
Fleet Support
Store Operations Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Site Components
Vendor Inquiry
Parking Lot
Vendor Inquiry
Parking Lot Sweeping
Vendor Inquiry
Store Delivery Vehicles
Site Components
Building Mechanical
Parking Lot
Site Components
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Snow Removal
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Site Components
Vendor Inquiry
Building Structure
Wrong Phone Number
Parking Lot Sweeping
Building Mechanical
Building Mechanical
Building Mechanical
Irrigation Systems
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Vendor Inquiry
Wrong Phone Number
Wrong Phone Number
Store Delivery Vehicles
Site Components
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Site Components
Wrong Phone Number
Building Mechanical
Vendor Inquiry
Wrong Phone Number
Store Delivery Vehicles
Irrigation Systems
Wrong Phone Number
Vendor Inquiry
Vendor Inquiry
Site Components
Vendor Inquiry
Wrong Phone Number
Irrigation Systems
Site Components
Site Components
Vendor Inquiry
Building Mechanical
Vendor Inquiry
Parking Lot
Wrong Phone Number
Vendor Inquiry
Parking Lot Lights
Technician On Site
Concrete
Technician On Site
Service Needed
Technician On Site
Appliance
Parking Lot Lights
HVAC
Concrete
Fences
Technician On Site
Work Order Question
For Fleet Support
Work Order Question
Snow
Other
For Store Operations Support
For Store Repair Support
Other
Fences
Work Order Question
Walls
For Store Operations Support
Service Needed
HVAC
HVAC
Lighting
Landscape
Other
Other
HVAC
Work Order Cancelled
Work Order Question
For Store Repair Support
Other
Appliance
Fences
Service Needed
For Store Repair Support
For Store Operations Support
HVAC
Parking Lot Lights
For Store Repair Support
Lighting
Work Order Question
For Fleet Support
Appliance
Landscape
For Store Repair Support
Work Order Cancelled
Technician On Site
Parking Lot Lights
Technician On Site
Other
Landscape
Parking Lot Lights
Parking Lot Lights
Work Order Question
HVAC
Technician On Site
Bollards
For Store Operations Support
Work Order Cancelled
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Fleet Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Operations Support
Store Operations Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Store Repair Support
Store Repair Support
Fleet Support
Store Repair Support
Fleet Support
Store Repair Support
Store Operations Support
Fleet Support
Store Repair Support
Wrong Phone Number
Vendor Inquiry
Site Components
Wrong Phone Number
Trailers
Wrong Phone Number
Site Components
Building Mechanical
Vendor Inquiry
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Building Mechanical
Site Components
Irrigation Systems
Building Mechanical
Vendor Inquiry
Wrong Phone Number
Vendor Inquiry
Billing Inquiries
Wrong Phone Number
Vendor Inquiry
Vendor Inquiry
Vendor Inquiry
Snow Removal
Building Mechanical
Wrong Phone Number
Building Mechanical
Building Mechanical
Wrong Phone Number
Parking Lot Sweeping
Parking Lot Sweeping
Wrong Phone Number
Wrong Phone Number
Wrong Phone Number
Vendor Inquiry
Wrong Phone Number
Store Delivery Vehicles
Building Mechanical
Site Components
Store Delivery Vehicles
Building Mechanical
Snow Removal
Vendor Inquiry
Building Mechanical
Wrong Phone Number
Building Mechanical
Wrong Phone Number
Site Components
Snow Removal
Wrong Phone Number
Wrong Phone Number
Other
Technician On Site
Fences
For Store Operations Support
Recycling Trailer
For Store Repair Support
Parking Lot Lights
HVAC
Technician On Site
Service Needed
Other
Other
HVAC
Fences
Landscape
HVAC
Work Order Cancelled
Other
Work Order Cancelled
Invoice
Other
Technician On Site
Technician On Site
Technician On Site
Snow
Lighting
Other
HVAC
HVAC
Other
Service Needed
Service Past Due
Other
Other
Other
Work Order Cancelled
Other
Appliance
HVAC
Fences
Appliance
Lighting
Snow
Work Order Cancelled
HVAC
Other
HVAC
Other
Parking Lot Lights
Snow
Other
Other
Resolution Description
Resolved 1st Level Support
Resolved 1st Level Support
Incomplete Call (No Response)
Transferred to 2nd Level Support
Resolved 1st Level Support
Transferred Call
Resolved 1st Level Support
Transferred to 2nd Level Support
Transferred Call
Transferred Call
Transferred Call
Transferred to 2nd Level Support
Incomplete Call (No Response)
Transferred to 2nd Level Support
Resolved 1st Level Support
Resolved 1st Level Support
Resolved 1st Level Support
Resolved 1st Level Support
Resolved 1st Level Support
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Incomplete Call (No Response)
Resolved 1st Level Support
Transferred Call
Transferred to 2nd Level Support
Resolved 1st Level Support
Transferred Call
Transferred Call
Transferred to 2nd Level Support
Resolved 1st Level Support
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Incomplete Call (No Response)
Transferred Call
Transferred to 2nd Level Support
Resolved 1st Level Support
Resolved 1st Level Support
Resolved 1st Level Support
Transferred to 2nd Level Support
Transferred Call
Resolved 1st Level Support
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Transferred Call
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Resolved 1st Level Support
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Resolved 1st Level Support
Transferred Call
Transferred to 2nd Level Support
Incomplete Call (No Response)
Resolved with 2nd Level Support Assistance
Resolved 1st Level Support
Transferred Call
Resolved 1st Level Support
Transferred Call
Resolved 1st Level Support
Resolved 1st Level Support
Transferred Call
Incomplete Call (No Response)
Resolved 1st Level Support
Resolved 1st Level Support
Resolved 1st Level Support
Transferred Call
Transferred Call
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Transferred Call
Transferred to 2nd Level Support
Resolved 1st Level Support
Transferred Call
Resolved 1st Level Support
Transferred Call
Transferred Call
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Transferred Call
Incomplete Call (No Response)
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Resolved 1st Level Support
Resolved 1st Level Support
Transferred to 2nd Level Support
Transferred Call
Transferred to 2nd Level Support
Transferred to 2nd Level Support
Resolved 1st Level Support
Resolved 1st Level Support
Transferred to 2nd Level Support
Incomplete Call (No Response)
Incomplete Call (No Response)
Transferred to 2nd Level Support
…
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