10/18/22, 2:37 PM
Memo: Stage 3
Memo: Stage 3
Start Assignment
Due Nov 1 by 11:59pm
Points 25
Attempts 0
Allowed Attempts 1
Submitting a text entry box or a file upload
Deadline
Week 09: Tuesday at 11:59 p.m.
This stage of the memo is worth 25 out of 200 points.
Introduction
Continue your critical examination of the one or more moral problems in your organization. Incorporate
feedback from your instructor while also writing a new section. Use not an academic but a business
style.
Directions
Below is detail about this stage.
1. Revise the date of your memo and expand its body and references.
2. Limit this stage of your memo to a maximum of 2 pages with 1-inch margins, 12-point serif font, and
double-spacing.
3. Incorporate your instructor’s feedback on the previous stages of your memo.
4. Continue to write the body of your memo by inserting the section title “The Causes.”
5. Use the present tense for this section.
6. Then use prose to answer the questions below. Do not merely restate the questions and provide
their answers. Instead, ensure that the body has a narrative flow.
a. How are factors internal to the organization contributing to the one or more problems? If you
identify more than 5 factors, discuss the 5 most important factors only. Provide enough of an
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10/18/22, 2:37 PM
Memo: Stage 3
explanation to imply one or more solutions to the problem (without naming the solutions).
b. How are factors external to the organization contributing to the one or more problems? If you
identify more than 5 factors, discuss the 5 most important factors only. Provide enough of an
explanation to imply one or more solutions to the problem (without naming the solutions).
7. Throughout this section, provide sufficient support for your statements with (a) facts and (b) values
from organizational overviews (e.g., an “About Us” page on a website) or codes of conduct (e.g.,
“Code of Ethics,” “Principles of Professional Practice,” or “Responsible Code of Conduct”) and
professional codes of conduct.
8. When drawing from sources, provide citations in the body and a “References” appendix in
accordance with APA.
9. Upload your assignment here by the deadline.
Scoring
Following is the grading rubric:
Potential Actual
Criterion
Points
Feedback: Incorporate instructor’s feedback from previous drafts of
2
Points
the memo
Analysis: Focus on the questions, provide sufficient answers
5
Specificity: Avoid vague statements, be concise
3
Clarity: Define terms, use transitions to connect ideas
2
Justification: Use credible sources, present sufficient facts, ensure a
greater balance of facts over speculation
5
Values: Sufficiently identify the organizational and professional
values; connect the values to the issues
5
Editing: Follow APA style related to mechanics, citation, and
referencing
3
Total
25
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2/2
1
Walmart Inc.
DATE: October 4, 2022
TO: Lisa Macko, Human Resource Manager of Walmart’s Ottumwa Supercenter
store
From: Yijia Zhai, Communication and Social Media Manager, Communication Project
RE: U.S. Gender Discrimination at the Workplace
Recent allegations of gender-based discrimination at the company’s Ottumwa
Supercenter store will have an undesired effect on the morale of Walmart’s
employees. Specifically, it was alleged that the store manager failed to promote one
of the employees working at the store based on the assumption that she would quit
her job due to her having a newborn (Turner, 2022). The EEOC investigated the
issue before it was taken to court (Segal, 2022). This memo aims to offer insights
into how the management team at the Ottumwa Supercenter store will communicate
to the press and employees.
The challenge
The stores’ management team must decide how they will communicate with
the press and employees to defend their decision not to promote the employee who
is alleged to have been discriminated against based on gender. The best
communication approach should be used to safeguard the company’s already fragile
reputation since the press is aware of the issue and the company has faced similar
allegations in the past. Additionally, the stores’ management team must decide how
to communicate with the employees to prevent them from feeling demotivated.
The moral issue is whether Walmart’s management team at the Ottumwa
Supercenter store failed to promote a female employee who had recently had a
1
2
newborn baby because it was assumed that she would quit. In other words, if the
allegations are true, it would imply that the employee was discriminated against
based on her gender. Also, considering that she was expecting the promotion, it
means that she was fully qualified for the position but was overlooked because she
had recently given birth.
The three stakeholders affected by the allegations are customers, the
company’s investors, and employees. Foremost, the allegations are expected to
affect the morale levels of Walmart’s employees, especially those who can relate to
the victim. Low employee morale levels can lead to low productivity and increase the
company’s employee turnover rates. Additionally, Walmart may face difficulties
recruiting top talent in the job market due to its damaged reputation (Rukshani &
Senthilnathan, 2014). However, the effect on employees is voluntary because they
can continue to perform at the highest level.
Secondly, if employees’ performances at the store decline, customers and
investors will be affected. Specifically, customers will receive poor services from
employees who are not motivated to work at the store. However, since customers
can decide to purchase products from other retailers, we can also conclude that they
can voluntarily choose whether to be affected. Lastly, the effect on investors will be
involuntary because they cannot choose not to be affected. Specifically, if Walmart’s
reputation and the morale levels of employees are affected, Walmart’s financial
performance will also be affected (Rukshani & Senthilnathan, 2014). Therefore, the
company will fail to create value for its investors.
2
3
References
Rukshani, K., & Senthilnathan, S. (2014). Impact of Organizational Trust on
Employee Morale. SSRN Electronic Journal.
https://doi.org/10.2139/ssrn.2430035
Segal, E. (2022). Walmart Is Sued For Gender And Race Discrimination By EEOC.
Forbes. Retrieved 4 October 2022, from
https://www.forbes.com/sites/edwardsegal/2022/02/11/walmart-is-sued-forgender-and-race-discrimination-by-eeoc/?sh=66a4e3fb5614.
Turner, T. (2022, February 22). Ottumwa Walmart sued over gender, race discrimination.
KTVO. Retrieved October 4, 2022, from https://ktvo.com/news/local/ottumwawalmart-sued-over-gender-and-race-discrimination
3
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Memo: Stage 3
Memo: Stage 3
Start Assignment
Due Nov 1 by 11:59pm
Points 25
Attempts 0
Allowed Attempts 1
Submitting a text entry box or a file upload
Deadline
Week 09: Tuesday at 11:59 p.m.
This stage of the memo is worth 25 out of 200 points.
Introduction
Continue your critical examination of the one or more moral problems in your organization. Incorporate
feedback from your instructor while also writing a new section. Use not an academic but a business
style.
Directions
Below is detail about this stage.
1. Revise the date of your memo and expand its body and references.
2. Limit this stage of your memo to a maximum of 2 pages with 1-inch margins, 12-point serif font, and
double-spacing.
3. Incorporate your instructor’s feedback on the previous stages of your memo.
4. Continue to write the body of your memo by inserting the section title “The Causes.”
5. Use the present tense for this section.
6. Then use prose to answer the questions below. Do not merely restate the questions and provide
their answers. Instead, ensure that the body has a narrative flow.
a. How are factors internal to the organization contributing to the one or more problems? If you
identify more than 5 factors, discuss the 5 most important factors only. Provide enough of an
https://jhu.instructure.com/courses/16630/assignments/285375?return_to=https%3A%2F%2Fjhu.instructure.com%2Fcalendar%23view_name%3Dmonth%26view_st…
1/2
10/18/22, 2:37 PM
Memo: Stage 3
explanation to imply one or more solutions to the problem (without naming the solutions).
b. How are factors external to the organization contributing to the one or more problems? If you
identify more than 5 factors, discuss the 5 most important factors only. Provide enough of an
explanation to imply one or more solutions to the problem (without naming the solutions).
7. Throughout this section, provide sufficient support for your statements with (a) facts and (b) values
from organizational overviews (e.g., an “About Us” page on a website) or codes of conduct (e.g.,
“Code of Ethics,” “Principles of Professional Practice,” or “Responsible Code of Conduct”) and
professional codes of conduct.
8. When drawing from sources, provide citations in the body and a “References” appendix in
accordance with APA.
9. Upload your assignment here by the deadline.
Scoring
Following is the grading rubric:
Potential Actual
Criterion
Points
Feedback: Incorporate instructor’s feedback from previous drafts of
2
Points
the memo
Analysis: Focus on the questions, provide sufficient answers
5
Specificity: Avoid vague statements, be concise
3
Clarity: Define terms, use transitions to connect ideas
2
Justification: Use credible sources, present sufficient facts, ensure a
greater balance of facts over speculation
5
Values: Sufficiently identify the organizational and professional
values; connect the values to the issues
5
Editing: Follow APA style related to mechanics, citation, and
referencing
3
Total
25
https://jhu.instructure.com/courses/16630/assignments/285375?return_to=https%3A%2F%2Fjhu.instructure.com%2Fcalendar%23view_name%3Dmonth%26view_st…
2/2
1
Walmart Inc.
DATE: October 4, 2022
TO: Lisa Macko, Human Resource Manager of Walmart’s Ottumwa Supercenter
store
From: Yijia Zhai, Communication and Social Media Manager, Communication Project
RE: U.S. Gender Discrimination at the Workplace
Recent allegations of gender-based discrimination at the company’s Ottumwa
Supercenter store will have an undesired effect on the morale of Walmart’s
employees. Specifically, it was alleged that the store manager failed to promote one
of the employees working at the store based on the assumption that she would quit
her job due to her having a newborn (Turner, 2022). The EEOC investigated the
issue before it was taken to court (Segal, 2022). This memo aims to offer insights
into how the management team at the Ottumwa Supercenter store will communicate
to the press and employees.
The challenge
The stores’ management team must decide how they will communicate with
the press and employees to defend their decision not to promote the employee who
is alleged to have been discriminated against based on gender. The best
communication approach should be used to safeguard the company’s already fragile
reputation since the press is aware of the issue and the company has faced similar
allegations in the past. Additionally, the stores’ management team must decide how
to communicate with the employees to prevent them from feeling demotivated.
The moral issue is whether Walmart’s management team at the Ottumwa
Supercenter store failed to promote a female employee who had recently had a
1
2
newborn baby because it was assumed that she would quit. In other words, if the
allegations are true, it would imply that the employee was discriminated against
based on her gender. Also, considering that she was expecting the promotion, it
means that she was fully qualified for the position but was overlooked because she
had recently given birth.
The three stakeholders affected by the allegations are customers, the
company’s investors, and employees. Foremost, the allegations are expected to
affect the morale levels of Walmart’s employees, especially those who can relate to
the victim. Low employee morale levels can lead to low productivity and increase the
company’s employee turnover rates. Additionally, Walmart may face difficulties
recruiting top talent in the job market due to its damaged reputation (Rukshani &
Senthilnathan, 2014). However, the effect on employees is voluntary because they
can continue to perform at the highest level.
Secondly, if employees’ performances at the store decline, customers and
investors will be affected. Specifically, customers will receive poor services from
employees who are not motivated to work at the store. However, since customers
can decide to purchase products from other retailers, we can also conclude that they
can voluntarily choose whether to be affected. Lastly, the effect on investors will be
involuntary because they cannot choose not to be affected. Specifically, if Walmart’s
reputation and the morale levels of employees are affected, Walmart’s financial
performance will also be affected (Rukshani & Senthilnathan, 2014). Therefore, the
company will fail to create value for its investors.
2
3
References
Rukshani, K., & Senthilnathan, S. (2014). Impact of Organizational Trust on
Employee Morale. SSRN Electronic Journal.
https://doi.org/10.2139/ssrn.2430035
Segal, E. (2022). Walmart Is Sued For Gender And Race Discrimination By EEOC.
Forbes. Retrieved 4 October 2022, from
https://www.forbes.com/sites/edwardsegal/2022/02/11/walmart-is-sued-forgender-and-race-discrimination-by-eeoc/?sh=66a4e3fb5614.
Turner, T. (2022, February 22). Ottumwa Walmart sued over gender, race discrimination.
KTVO. Retrieved October 4, 2022, from https://ktvo.com/news/local/ottumwawalmart-sued-over-gender-and-race-discrimination
3
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