Web-Based Research (WBR) Paper: Each student will write a brief paper using web-based research on a company
of their choice (i.e., any company with a website [i.e., public, private, for/non-profit]). Requirements and grading
of the WBR are noted below. The WBR Paper is worth 7.5% of the total course grade.
The primary source of your paper should be the company’s own website for the company of your choice.
A “Google search” about the company is not the same – the objective here is for you to review
information that the company shares online to better understand the company’s operations. This
approach might be something you would likely do if you had the opportunity to interview for a job with
that company, in order to better prepare for an interview. Research beyond the company website and
our text is not required, and actually not recommended – this is your opportunity to learn critical skills to
align your school work and learnings with application in the “real world.”
Formatting, grammar, and overall quality (20%): The paper should be one-page, single spaced with 12-
point Times New Roman font with a one-inch margin (papers longer or shorter than one page will be
penalized). The paper must be well written in paragraph format and should be both spell-checked and
clarity-checked. Spelling errors, poorly structured thoughts, and grammar mistakes will be penalized.
Papers submitted in bullet point format will also be penalized.
Company information (20%): The paper must include the name of the company, description of the
business, primary goods/services, location of headquarters, the internet address and why you selected
this particular company. You should not select a company where you previously or currently work.
Two (2) Operations Management topics as listed in the course schedule (40%): If only one OM topic is
addressed, the student will be penalized by 20% on the WBR paper score. Some examples of past topics
What is the company’s approach to outsourcing and/or offshoring?
What type of forecasting & scheduling practices does the company use?
What are the competitive dimensions / strategies that form the competitive position of the
What type of production and/or service processes does the company utilize?
How has the company incorporated lean, TPS, and six sigma principles into the culture?
What are the company’s order qualifier(s) and order winner(s)?
What is the company’s approach to sustainability?
Any other topic covered in this course…
Three (3) Questions (20%): Lastly, you must include three (3) questions that you would ask the CEO if you
had the opportunity to meet with him/her. These (3) questions should be Operations Management
related; like if you were interviewing the CEO for a newspaper or magazine article. Questions you might
ask them would be about international strategies, past scandals, supply chain / sourcing practices, social
responsibility, company culture, etc. Questions need to be more thought provoking than “where do you
see the company in 5 years,” or “what are you most proud of in your career;” they need to be related to
Operations Management issues covered in this course.
BA 360.7 Introduction to Operations & Supply Chain Management
Fall 2020 Syllabus
F20 Probett BA 360.7 #20433, Revision R2: 10/23/20 Page 8
In general, the WBR Paper should be about 4 paragraphs. The first paragraph explains the company info,
the second paragraph will address the first OM topic, the third paragraph will address the second OM
topic, and the fourth paragraph will be the three questions you’d ask if interviewing the CEO of your
You should include the following information in the Header of your paper: Your name, RedID and Course
Sequence Number (see page 5), Class-Section (i.e., BA360.7).
Each student must submit a softcopy of the paper through the TurnItIn feature of Blackboard to check for
plagiarism no later than 11:59 pm on the day that it is due. The WBR Paper is DUE ON 11/20/20, but you
may turn it in early for possible extra credit. It is highly recommended that students review their
Blackboard/TurnItIn report prior submitting your WBR paper – any changes made after the
Blackboard/TurnItIn submittal which is after a deadline will lose the extra credit for early submittal.
You do not need to have a Works Cited page unless you reference any source other than the website or
the class text.
SDSU Writing Center: Students may wish to visit the SDSU Writing Center to support the Web-Based
Research Paper. It is a FREE SERVICE open every weekday to all students. Students can make an
appointment or “drop-in” for virtual hours (Fall 2020 hours: Monday-Wednesday 9:00 am-8:00 pm,
Thursdays 9:00 am-5:00 pm, and Fridays 9:00 am-2:00 pm). See: http://www.writingcenter.sdsu.edu/
NOTE: Professor and/or Graduate Assistant are unable to review WBR papers prior to submittal!